500 error on multisites

  • Hi
    I’ve installed multisites subdomains as per the instructions. Everything runs fine until I try to visit the new sites at which point I get

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    I am using cpanel and have set up subdomains for the two new sites as well as a wild card subdomain. All to no avail.
    Ht access is

    `<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]

    # uploaded files
    RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ – [L]
    RewriteRule . index.php [L]
    </IfModule>`

    wpconfig is

    `define(‘WP_DEBUG’, false);
    /* Multisite */
    define(‘WP_ALLOW_MULTISITE’, true);
    define(‘MULTISITE’, true);
    define(‘SUBDOMAIN_INSTALL’, true);
    $base = ‘/’;
    define(‘DOMAIN_CURRENT_SITE’, ‘sctsystemic.es’);
    define(‘PATH_CURRENT_SITE’, ‘/’);
    define(‘SITE_ID_CURRENT_SITE’, 1);
    define(‘BLOG_ID_CURRENT_SITE’, 1);
    /* ?Eso es todo, deja de editar! Feliz blogging */`

    I’d deeply appreciate any help. site is here

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    thinkinginbusiness.sctsystemic.es gives an error 403 now. Did you delete the site?

    It sounds like you didn’t set up the wildcard subdomains.

    Thread Starter sctsystemic

    (@sctsystemic)

    Hi Mika
    Thanks for your help.
    I don’t get a 403 from my machine. If I go straight from the web I get

    Forbidden

    You don’t have permission to access / on this server.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    If I go from my dashboard I get the message I sent in my last post (th 500)
    In reply to your questions. I haven’t deleted the site (as far as I know)
    I set up three subdomains in cpanel:
    One is *.sctsystemic.es
    one is thinkinginbusiness.sctsystemic.es
    and the other is terapiacondbm.sctsystemic.es

    document root in each case is public_html which is also where I’m running word press from.

    I believe that should be enough to set up wildcard subdomains. Is this wrong?
    Thanks.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Now I get a 500. Interesting.

    You don’t ave wildcard subdomains, though. kjhdsf.sctsystemic.es doesn’t work, and that should if your server was set up right for wildcard subdomains.

    Thread Starter sctsystemic

    (@sctsystemic)

    Hi Mika

    Thanks again. I agree it should work. What I did to set up wild card was go to “subdomains” in cpanel and fill in the boxes in the interactive menu (in this case *.sctsystemic.es). Having said that, I haven’t actually seen a new folder in the file manager (I don’t even know if there should be one) like there is for the others I set up. It appears in the “modify a subdomain” list which should mean that it’s there and the system recognises it. Can you suggest anything I could do?
    Thanks again for you time and trouble.

    Thread Starter sctsystemic

    (@sctsystemic)

    Hi again
    Or are you saying there might be a problem in the server itself?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    It’s DNS. It’s not even getting to your server yet, so you have to check your DNS settings and make sure that it has wildcards set up.

    Thread Starter sctsystemic

    (@sctsystemic)

    Hi again Mika

    Supposedly it works. How can I check further (since it obviously doesn’t)?
    Would it help to set up a separate A name record (my cpanel hasn’t done that automatically)?

    Thanks again

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    You’d have to look at the DNS settings for that domain.

    Your cpanel may have access to it, but you can ask your host where they control your DNS from, and how you can edit it.

    https://en.wikipedia.org/wiki/Wildcard_DNS_record

    Thread Starter sctsystemic

    (@sctsystemic)

    Hi again
    Ok I’m working on the wildcard stuff – still waiting for a reply from the hosting service. But in any case the two subdomains I have set up and manually pointed at the main directory (thinkinginbusiness.sctsystemic.es and terapiacondbm.sctsystemic.es) seem to have a different problem. IF I try to visit the site from the dashboard I get a 403. If I try to go to the sub-site dashboard I get the old 500. Is this the same DNS issue or something different?

    Thank you yet again (and happy new year)

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    The 403 means your subdomain isn’t set up correctly, and it’s not pointing to the right location.

    It needs to point to wherever sctsystemic.es is.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘500 error on multisites’ is closed to new replies.