500 error on gallery backend

  • Resolved john.p

    (@peppas)


    2 weeks ago

    I noticed that although all images were optimised to webp according to litespeed and quic.cloud, on frontend I was still getting the non webp versions. I proceeded to destroy all optimization data through the image optimisation interface of the plugin, and re-generated the optimised images, which fixed the issue. However now, when I click on WordPress gallery in backend, I get a 500 server error

    To my knowledge, I only get the 500 error on the gallery backend page, and nowhere else.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please check the php error log , it should give more detail

    you can also add deinfe('WP_DEBUG', true); to wp-config.php to enable debug log , you should see error log print out in gallery page when you access it and hit 500 error

    Thread Starter john.p

    (@peppas)

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    I have even tried turning display on. All my logs are normal. No 500 error log.

    Plugin Support qtwrk

    (@qtwrk)

    php_flag display_startup_errors on
    php_flag display_errors on

    php_flag log_errors on

    try put this into htaccess as well

    Thread Starter john.p

    (@peppas)

    Still nothing

    Thread Starter john.p

    (@peppas)

    Problem resolved on its own. It was probably another plugin causing the issue that got fixed with an update as I took no other measure

Viewing 5 replies - 1 through 5 (of 5 total)
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