500 error during setup

  • Resolved llamasonic

    (@llamasonic)


    1 year, 11 months ago

    While setting up the Microsoft Clarity WP plugin, a 500 error is encountered instead of getting to the setup page.

    “Something went wrong. We couldn’t access your account data.”

    More info

    Network error: Response not successful: Received status code 500

    In case anyone else runs into this, try using Chrome instead of Safari, which worked for me.

    @microsoftclarity Have you tested the plugin installation with Safari?

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