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500 Error Code.

yaseminjhanson — Fri, 09 Jul 2021 21:13:13 +0000

After Installing the Plugin I am getting 500 Error Code. When the plugin is activated, I cannot enter the admin control panel. I need to delete the plugin folder via FTP. My website is can you please help?

Reply To: 500 Error Code.

pepe — Fri, 09 Jul 2021 23:02:27 +0000

Hi @yaseminjhanson,

I’m sorry there seems to be a problem with Avatar Privacy. That should definitely not happen. While I can’t tell you how to fix your site via FTP (I don’t know how your hoster has set things up), I’d like to investigate the cause.

Do you have access to the PHP error log? If so, can you post the most recent error messages? Can you tell me a bit about your hosting situation? Which version of WordPress and PHP are you running?

Reply To: 500 Error Code.

pepe — Fri, 16 Jul 2021 22:01:46 +0000

Hi @yaseminjhanson, do you still need help or has the issue been resolved?

Reply To: 500 Error Code.

pepe — Thu, 22 Jul 2021 21:21:17 +0000

I assume the issue has been resolved @yaseminjhanson. If you still need help, feel free to reopen the topic.