500 error

Hey @ahmad1988

If you get a white screen after adding code to functions.php the code you’ve added is triggering a PHP error of some kind. Try removing it temporarily to get rid of the white screen, then review your code for errors and re-add after correcting.

Hope that helps!

i dont know how to access my website again, i dont have any access to wordpress dashboard or control panel , i only have my username and password for my website direct login

You can edit the functions.php file either via FTP or via your hosting control panel, if they include such functionality.

This is essentially the reason it’s not recommended to edit your theme files via the WP admin dashboard.

how can i do that ? where is ftp and hosting control panel

That will depend on your host, you can reach out to them directly for assistance accessing the control panel and FTP.

even this i dont know it, i am not who create the website, he just give me username to access my website, and i cant reach this person now:D

That’s unfortunate, but you’ll need to obtain that information before you’re able to fix the issue.

there is noway to fix this issue ?

Not without a way to correct or remove the code you added to functions.php, no.

Hallo , thank for your help , i said i only have username and password for my website that when i write https://www.laial.de/admin and it showed …., but know the page became white, can u give me in which addresse loging in please

Ja i know that but his daughter in emergency room now, i cant reach him , and the owner he is my brother in law he dont know nothin about username ??, so my onlineshop is closed now , i cant even put a photo in front website page ( we are working on it ), iam afraid to lose my all cleint, and afraid to think our shop closed know

oh, sorry
Do you have any control over the domain name? did you buy that domain name(laial.de) or that person?
If you do we can redirect visitors to a custom page, where we let them know that we are having some technical issue.
You can host for free for few days until you fix the problem.

ANother one he buy it and he put it on hassan nehme name , who i can reach him , what must we do know

Hallo , i just access to cloudways then to the Fz what should i do next

Side note: @mrgarry05 I’ve redacted your posts and replies. Please do not send people to your site or seek to contact them. One of your links had an affiliate ID and those two behaviors will get you into real trouble here.

It’s cool that you want to help people but the volunteer support forums are not for that. Please keep it all here.