5.7.3 Authentication unsuccessful

  • mane14951

    (@mane14951)


    5 years ago

    Hello
    I used an Office365 account, but it keeps appearing like this. Is there any more detailed steps on the setting? Basically, I have tried everything …

    5.7.3 Authentication unsuccessful [TYAPR01CA0116.jpnprd01.prod.outlook.com]

Viewing 4 replies - 1 through 4 (of 4 total)
  • yehudah

    (@yehudah)

    Hi,

    1. Go to settings and check that “Authentication” is set to “Login”.
    2. Verify that you have a valid spf record that point to your hosting.
    v=spf1 ip4:YOUR_HOSTING_IP include:spf.protection.outlook.com -all
    `

    Thread Starter mane14951

    (@mane14951)

    Hi @yehudah

    Yes, I have already confirmed it, the password has also been changed, and there have been tried connectors on Office365, and the firewall port is open…

    yehudah

    (@yehudah)

    What is the domain name?

    Thread Starter mane14951

    (@mane14951)

    @yehudah

    Is mane.tw,thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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