• Resolved orbrayt

    (@orbrayt)


    I am having an issue with my site crashing with the latest update. Had to roll back my production site on Thursday. Tried the update again on my test site this morning and cannot access it anymore. Update seems fine until a form is submitted. Then everything goes haywire. It appears to be a database issue. It seems to be consuming all of the server load and causing the site to time out and making it impossible to reach the back end. Any help would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter orbrayt

    (@orbrayt)

    A bunch –
    `404page – your smart custom 404 error page
    Activity Log
    All-in-One WP Migration
    All-in-One WP Migration S3 Extension
    Select Blog Designer – Post and Widget Pro
    Select Change Author
    Classic Editor
    Classic Widgets
    Contact Form CFDB7
    Custom Sidebars
    Disable Comments
    Enable Media Replace
    Float To Top Button
    Fonts Plugin | Google Fonts Typography
    FooBar WordPress Notifications (Premium)
    FooGallery (Premium)
    HTML Editor Syntax Highlighter
    MC4WP: Mailchimp for WordPress
    Meks Time Ago
    Menu Icons
    Orbit Fox Companion
    Page Links To
    PhastPress
    Popup Builder
    Post Category Image Grid and Slider Pro
    Post Grid and Filter with Popup Pro
    PublishPress Future
    Quick Featured Images
    RafflePress Pro
    Real Custom Post Order
    ReCaptcha v2 for Contact Form 7
    Redirection
    Redirection for Contact Form 7
    Reveal IDs
    Say What?
    Search Regex
    Shortcode in Menus
    Shortcodes Ultimate
    Shortcodes Ultimate: Additional Skins
    Shortcodes Ultimate: Extra Shortcodes
    Simple Image Sizes
    Slickstream Search and Engagement
    SmartLook Visitor Recording
    String Locator
    TAO Schedule Update
    Widget Shortcode
    Widgets in Menu for WordPress
    Wordfence Security
    WordPress Importer
    WP Mail SMTP
    WP Maintenance Mode
    WP Super Cache
    WP Team Showcase and Slider Pro
    WP Testimonials with Rotator Widget Pro
    WPForms Lite
    Yoast SEO
    Yoast SEO Premium

    Again, updating is fine until someone submits a form. I use custom html in several of the forms as well. Don’t know if that would have anything to do with it.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Which one is the theme?

    Thread Starter orbrayt

    (@orbrayt)

    I use a child theme of Zelle Pro

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Classic Editor, Classic Widgets, Wordfence Security, WordPress Importer and WP Mail SMTP, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter orbrayt

    (@orbrayt)

    I get “there was an error trying to send your message, please try again later”.

    Thread Starter orbrayt

    (@orbrayt)

    I turned the supporting plugins I have for Contact Form 7 back on and was able to complete a form successfully.

Viewing 7 replies - 1 through 7 (of 7 total)
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