5.3.8 update causes issue with Out of Stock Custom Message

  • Resolved karenrbnt

    (@karenrbnt)


    3 years, 8 months ago

    The latest update to the plugin caused a change in the Stock module. It worked as it should before the update to 5.3.8.
    When set to use the default “Out of Stock” it works as it should.? There is also an option to use your own message.? We had set “Call for availability”.? When we enable that option, the “Call for availability” message, it is always displayed in green above the options dropdown and if the item is actually out of stock it displays again in red below the options.
    The product in the link above has 3 options (the first 2 are out of stock and the third is in stock).
    I have the same results on my live site, on a staging site on the same server, and on a local copy.
    The local copy: uses WP 5.6 and WooCommerce 5.0
    The staging WP 5.7 and WooCommerce 5.1

    Any help is appreciated.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support David G

    (@gravid7)

    Hi @karenrbnt

    Thanks for reaching out to us.

    If possible can you please share the configuration screenshot of the module? So, I can replicate the issue and help you to resolve it. Also, you can share the product stock screenshot.

    Thread Starter karenrbnt

    (@karenrbnt)

    Thank you for responding so quickly. I hope the screenshots are what you need. We are using the WooCommerce Bulk Stock Management plugin. The only change before the issue arose was updating the plugin. I will be glad to supply anything else needed.

    Screenshots

    Plugin Support David G

    (@gravid7)

    Hi @karenrbnt

    Thanks for the screenshots.

    Can you please confirm from your activated theme or any activated plugin settings? that could conflict with it. Because I have checked with the same settings and variable product it’s working properly. Also, you can try to deactivate the stock module once.

    If the message still displaying that might come from another place.

    Thread Starter karenrbnt

    (@karenrbnt)

    Thank you for the feedback. The issues is still there with a default theme and I did not find any plugin conflict. I will keep looking.

    Plugin Support David G

    (@gravid7)

    Hi @karenrbnt

    Have you checked by deactivating the stock module once? Is that notice still displaying?

    Thread Starter karenrbnt

    (@karenrbnt)

    Yes it remains when the WooCommerce Bulk Stock Management plugin is deactivated.

    I have added a display none to the selector div.stock to my custom css file as a work around. My custom message displays correctly now and the second one is hidden.

    Plugin Support David G

    (@gravid7)

    Hi @karenrbnt

    Glad to know that it has been shorted out. I am closing this topic. Feel free to open a new thread for further help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘5.3.8 update causes issue with Out of Stock Custom Message’ is closed to new replies.