5.0 and script-loader.php error message

  • Resolved Ste7en

    (@ste7en)


    5 years, 11 months ago

    Hi.

    I’m getting a ‘Fatal Error…/script-loader.php on line 2385’ message on one of my sites since updating to 5.0 but I have no idea why this site and none of my others.

    I’m not sure what is going on so any help would be greatly appreciated as I can’t even access the dashboard ??

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello Ste7en,

    I might be able to point you in the right direction.

    Please try to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel! Then contact your hosting provider’s documentation on this specifically!

    Please then navigate to /wp-content/plugins/ and delete the whole /wordpress-popup/ directory.

    This will remove the plugin causing the fetal error problem.

    I hope this points yu in the right direction.

    Warmest greetings,

    Nelson

    Thread Starter Ste7en

    (@ste7en)

    Hi Nelson.

    Thanks for the reply but there is no wordpress-popup directory in the plugins folder ??

    …/wp-includes/script-loader.php on line 2385

    • This reply was modified 5 years, 11 months ago by Ste7en.
    Thread Starter Ste7en

    (@ste7en)

    Hi.

    Well, I’ve had a look at the script-loader.php document and line2385 is:

    if ( is_admin() && ( $current_screen instanceof WP_Screen ) && ! $current_screen->is_block_editor() ) {
    return;

    Any ideas?

    I have the same problem. Is there anyone can help me ?

    I have the same problem to log into my dashboard… any ideas? The code is:

    if ( is_admin() && ( $current_screen instanceof WP_Screen ) && ! $current_screen->is_block_editor() ) {
    return;
    }

    Thread Starter Ste7en

    (@ste7en)

    Well, I’m still stuck. I have edits piling up for the site as well.

    I removed all the plugin folders but this made no difference.

    It has been suggested I reinstall WP, but I’ve no idea how to do this on a live site on which I need to keep all the content… and I can’t even access the dashboard.

    Can you check your php version because the new WordPress has new requirements for your LAMP

    We recommend servers running version 7.3 or greater of PHP and MySQL version 5.6 OR MariaDB version 10.0 or greater.

    let me know if this didn’t work but it seems that it doesn’t work on 7.2 or below

    if everything updated and still you meet the same issue please make sure to upload the new themes within your wordpress folder and then edit your script-loader.php file :
    line 2385
    remove ” && ! $current_screen->is_block_editor() ”
    save

    it should work ??

    Thread Starter Ste7en

    (@ste7en)

    Thank you @m22386 it worked!

    I’m in and I can access the dashboard. One happy bunny ??

    Thank you so much.

Viewing 9 replies - 1 through 9 (of 9 total)
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