• Resolved lukebo

    (@lukebo)


    Hello,

    We use the MailerLite-Elementor integration.

    We set up everything correctly but we notice that in 50% or so of the submissions we get the following error in Elementor:

    Rest Client Error: response code 429

    I know this error is related to “too many attempts” but I can assure you the people subscribing on that form are not bots or spammers. They are real people as we get their details correctly in the Elementor submissions and we contacted several of them. We also noticed the error several times during our own testing.

    What we also notice is the following (maybe related):
    – When we open the MailerLite settings in the Elementor form, the spinning wheel often keeps turning for a long time as if it has difficulty to connect to MailerLite. See screenshot: https://www.screencast.com/t/GgP0eLphfPYi
    – We already noticed that when we tried to add the MailerLite API key in the Elementor Integration settings, that it often give a red cross instead of a green check mark like it should give. We often need to submit it a few times before the red cross gets a green checkmark. Maybe another sign there is an issue with the connection? See other screenshot: https://www.screencast.com/t/EcBfcKSA

    We already contacted Elementor support about this yesterday but they told us we need to contact you about this.

    I sincerely hope you can fix this fast as you can imagine this is very annoying…

    Thank you in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author MailerLite

    (@mailerlite)

    Hello,

    Thank you for all the details! Our team is investigating and we will work to fix this as soon as possible.

    We will share updates when fixed.

    Have a nice day!

    Plugin Author MailerLite

    (@mailerlite)

    Hello,

    We would like to let you know that we have released a fix for the reported issues.

    We apologize for the inconvenience and thank you again for reporting.

    In case you need further assistance, please do not hesitate to contact our support team via https://www.mailerlite.com/contact-us

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)
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