404 When Updating Products

  • Resolved crystalclearsupplements

    (@crystalclearsupplements)


    7 years ago

    Since updating to the newest version of woocommerce, I have had trouble updating products. Anytime I try to update a product, I get a 404 no results found error. I’ve tried deactivating plugins and manually updating woocommerce files.

    View Screenshot Here

    STATUS REPORT:

    
### WordPress Environment ###

Home URL: https://www.crystalclearsupplements.com
Site URL: https://www.crystalclearsupplements.com
WC Version: 3.3.3
Log Directory Writable: ?
WP Version: 4.9.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.12
PHP Post Max Size: 8 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.57.0
OpenSSL/1.0.2m

SUHOSIN Installed: –
MySQL Version: 5.6.36
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.3.3
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 14.87MB
Database Data Size: 13.24MB
Database Index Size: 1.63MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.00MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_order_itemmeta: Data: 0.15MB + Index: 0.12MB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wp_commentmeta: Data: 0.01MB + Index: 0.01MB
wp_comments: Data: 0.07MB + Index: 0.04MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_options: Data: 0.87MB + Index: 0.08MB
wp_postmeta: Data: 1.27MB + Index: 0.63MB
wp_posts: Data: 7.92MB + Index: 0.10MB
wp_termmeta: Data: 0.00MB + Index: 0.01MB
wp_terms: Data: 0.00MB + Index: 0.01MB
wp_term_relationships: Data: 0.01MB + Index: 0.02MB
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB
wp_usermeta: Data: 0.12MB + Index: 0.07MB
wp_users: Data: 0.01MB + Index: 0.01MB
wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
wp_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB
wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB
wp_wfConfig: Data: 0.82MB + Index: 0.01MB
wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB
wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB
wp_wfFileMods: Data: 0.79MB + Index: 0.17MB
wp_wfHits: Data: 0.59MB + Index: 0.17MB
wp_wfHoover: Data: 0.00MB + Index: 0.00MB
wp_wfIssues: Data: 0.01MB + Index: 0.01MB
wp_wfKnownFileList: Data: 0.39MB + Index: 0.05MB
wp_wfLeechers: Data: 0.03MB + Index: 0.04MB
wp_wfLocs: Data: 0.00MB + Index: 0.00MB
wp_wfLogins: Data: 0.01MB + Index: 0.00MB
wp_wfNet404s: Data: 0.00MB + Index: 0.00MB
wp_wfNotifications: Data: 0.00MB + Index: 0.00MB
wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB
wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB
wp_wfScanners: Data: 0.00MB + Index: 0.00MB
wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
wp_wfStatus: Data: 0.09MB + Index: 0.05MB
wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
wp_wpeditor_settings: Data: 0.00MB + Index: 0.00MB
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB
wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 121
custom_css: 1
customize_changeset: 2
et_pb_layout: 6
nav_menu_item: 25
newsposts: 6
page: 14
post: 2
product: 63
product_variation: 91
revision: 441
shop_coupon: 2
shop_order: 157
shop_order_refund: 1
testimonial: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (11) ###

Akismet Anti-Spam: by Automattic – 4.0.3
Google Analytics Dashboard for WP (GADWP): by Alin Marcu – 5.2.3.1
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
Really Simple SSL: by Rogier Lankhorst – 2.5.25
WooCommerce Shipment Tracking Basic: by XAdapter – 1.0.7 – Not tested with the active version of WooCommerce
WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.1.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.1.5
WooCommerce: by Automattic – 3.3.3
Wordfence Security: by Wordfence – 7.0.5
Yoast SEO: by Team Yoast – 6.3.1
WP Editor: by Benjamin Rojas – 1.2.6.3

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #363 - /shop/
Cart: #364 - /cart/
Checkout: #365 - /checkout/
My account: #366 - /my-account/
Terms and conditions: #205 - /terms-conditions/

### Theme ###

Name: Child Theme for Divi
Version: 3.0
Author URL: https://ainal.me
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 3.0.105
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: DiviChild/woocommerce/archive-product.php
DiviChild/woocommerce/cart/cart.php
DiviChild/woocommerce/single-product/related.php
DiviChild/woocommerce/single-product.php
DiviChild/woocommerce/taxonomy-product_cat.php

### Braintree (Credit Card) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Braintree (PayPal) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Try re-saving permalinks at Settings > Permalinks.

    I see you tried deactivating plugins, but need to rule out all at once. So try deactivating all plugins except for WooCommerce, switch to a default WP theme at the same time. Then re-save permalinks and test again.

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    I have the same problem. After updating existing product, 404 error page with “@custom” at the end of url generated.
    But i can publish new product and update it!
    I’ve edit and re saved the permalinks in setting section, but not working!
    What can I do? Please help!

    • This reply was modified 6 years, 11 months ago by hamidaraghi.
Viewing 2 replies - 1 through 2 (of 2 total)
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