404 URL not found

  • Resolved oceandigitals

    (@oceandigitals)


    3 years, 9 months ago

    Hi,
    I’m unable to sync fields,
    I got this error message in logs:

    Response: {“code”:404,”message”:”Requested URL not found: \/api\/fields\/contact\/new”}

Viewing 1 replies (of 1 total)

  • Hi,

    Thank you for using our plugin!

    This error occurs due to Mautic cache or incorrect directory permissions.
    Please clear your Mautic cache and set up the right directory permissions and try again.

    There are two ways to do that. In version 2.x
    The easiest is to navigate to the folder, where your Mautic is set up and follow this path: path-to-mautic/app/.

    You will find the cache folder there. Delete its content or just rename the current cache folder to something like cache_bkup or _cache.

    After this please re-authorize again with mautic.

    Let us know if you further face any issues.

    Regards,

Viewing 1 replies (of 1 total)
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