404 upon activating menu

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author megamenu

    (@megamenu)

    Hi kachan,

    The error is likely due to your server configuration. I suspect your host has mod_security enabled. Please ask your host to look through the mod_security logs and disable the rule that is stopping you from saving the menu.

    Regards,
    Tom

    Thread Starter kachan64

    (@kachan64)

    Good news, indeed is mod_sec. And my hosting replied

    Hi, kachan64
    Yes, it looks like your request was being denied by mod_security, since it was matching a rule designed to prevent suspicious requests. Please could you try again now? I have made an adjustment to your account’s mod_security configuration. ??

    Plugin Author megamenu

    (@megamenu)

    Hi Kachan,

    Excellent ??

    A few people have reported the same problem but I’ve only ever suspected it to be due to mod_security, it’s good to have confirmation that mod_security is indeed the problem!

    Thanks
    Tom

    Thread Starter kachan64

    (@kachan64)

    np tom ??

    I thought I’d post my findings in case anyone could be helped with my findings..

    After speaking with my host, these two suggestions were given to me, the second one worked for me, however see how you go with the first ??

    1)Please try to disable mod_security by adding the following to your .htaccess;

    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>

    If that does not work
    2)I would suggest looking at disabling suhosin from the PHP selector in cPanel.

    Good luck

Viewing 5 replies - 1 through 5 (of 5 total)
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