404 Page Not Found

  • Resolved nlunsford30

    (@nlunsford30)


    3 years, 11 months ago

    On multiple sites this plugin is installed, certain pages will trigger a 404 Page Not Found error until I disable the plugin. One page contains PII, but on one of my websites, after logging in on mobile the admin bar won’t load until I force desktop mode, then I will intermittently receive the 404 Page Not Found error if I try to edit a page. This behavior started with the last update. It’s been frustrating to try to troubleshoot, because it’s not every page and it’s not happening 100% of the time (except for one page that I found containing PII so I can’t link). Let me know if there’s information I can provide to help narrow down the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Weston Ruter

    (@westonruter)

    Hi there. Please submit this private form so we can gather the additional information needed to help troubleshoot: https://forms.gle/jkfpQK2wJ4u7TNK38

    First guess is that it sounds like it may be an issue with a caching plugin that is trying to cache mobile and desktop versions of the page.

    Plugin Author Weston Ruter

    (@westonruter)

    In the “Any other supporting information” section of that form, please provide a list of URLs on which you noticed the problem happening.

    Plugin Support Milind More

    (@milindmore22)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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