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  • Resolved vsprodutos

    (@vsprodutos)


    8 months ago

    I use the Brevo service (formerly SendinBlue) to send SMTP emails. It turns out that to track links, Brevo adds a GET parameter to the URL: ?_se={HASH} and this is causing conflict with Customer Reviews in its latest version. It turns out that with this parameter in the URL, the client is being taken to a 404 page. If I remove the parameter it goes to the correct page. I had to install version 5.42.0, which is the last one where Customer Reviews worked perfectly for me even with the additional GET parameter.

    Example URL:

    Original URL:
    site.com/cusrev/05050505/r=00bff9e515cafc2c

    URL with Brevo parameter:
    site.com/cusrev/05050505/?_se=amxvdXJlbmNvLnJqQGdtYWlsLmNvbQ%3D%3D&r=00bff9e515cafc2c (this last one doesn’t work in the latest versions of CusRev but it works in version 5.42.0 and older)

    • This topic was modified 8 months ago by vsprodutos.
    • This topic was modified 8 months ago by vsprodutos.
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  • Plugin Support pistachio6321

    (@pistachio6321)

    Thanks for using our plugin and reporting this issue.

    Please update the plugin to the version 5.46.0 and let us know if you are still experiencing this problem.

    Thread Starter vsprodutos

    (@vsprodutos)

    solved!

Viewing 2 replies - 1 through 2 (of 2 total)
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