Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    Sounds like something is triggering fatal error.

    Disable other plugins to rule out conflicts, or view your server error logs and look for the error.

    Thread Starter s100594891

    (@s100594891)

    Hi Mike,

    Thanks for your time/help!

    Deactivating all other plugins didn’t fix it.

    I tried enabling logging, and found the following errors occurring:

    Several Times

    [21-May-2016 11:57:02 UTC] PHP Notice: The called constructor method for WP_Widget in SFPPagePluginWidget is deprecated since version 4.3.0! Use

    __construct()

    instead. in /home/classi33/public_html/wp-includes/functions.php on line 3718

    [21-May-2016 11:56:20 UTC] PHP Notice: The called constructor method for WP_Widget in SFPLikeBoxWidget is deprecated since version 4.3.0! Use

    __construct()

    instead. in /home/classi33/public_html/wp-includes/functions.php on line 3718

    Only Once

    [21-May-2016 11:56:22 UTC] PHP Fatal error: Class ‘WC_Session’ not found in /home/classi33/public_html/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php on line 18

    Is the fatal error the one we’re after?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    That could be it. Go to admin again and make the white screen appear again – see if the error appears again.

    Thread Starter s100594891

    (@s100594891)

    Hi Mike,

    Same error happened again ??

    [21-May-2016 11:56:22 UTC] PHP Fatal error: Class ‘WC_Session’ not found in /home/classi33/public_html/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php on line 18

    What can I do about it?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Share your system status report. I think a plugin is trying to use WC_Session, but that cannot work in the backend.

    Thread Starter s100594891

    (@s100594891)

    Here you go:

    ### WordPress Environment ###
    
    Home URL: [removed]
    Site URL: [removed]
    WC Version: 2.5.5
    Log Directory Writable: ?
    WP Version: 4.5.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.5.33
    PHP Post Max Size: 18 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.44
    Max Upload Size: 16 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 2.5.5
    :
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    
    ### Active Plugins (16) ###
    
    Advanced CSS Editor: by Hardeep Asrani – 1.0
    Backup: by Backup Guard – 1.1.6
    Booking Calendar: by wpdevelop – 6.1
    Custom Facebook Feed: by Smash Balloon – 2.4.1.2
    Envira Gallery Lite: by Thomas Griffin – 1.5.0.3
    Google Analytics by MonsterInsights: by MonsterInsights – 5.5
    MailChimp for WordPress: by ibericode – 3.1.7
    Ninja Forms: by The WP Ninjas – 2.9.45
    Simple Facebook Plugin: by topdevs.net – 1.4
    Smooth Scroll Page Up/Down Buttons: by Mark Senff – 1.2.1
    The Events Calendar: by Modern Tribe
    Inc. – 4.1.4
    
    Unique Headers: by Ryan Hellyer – 1.6
    Woocommerce quotation: by Aldaba Digital – 2.4.0
    WooCommerce Shortcodes: by WooThemes
    Claudio Sanches – 1.0.0
    
    WooCommerce: by WooThemes – 2.5.5
    WP-Mail-SMTP: by Callum Macdonald – 0.9.5
    
    ### Settings ###
    
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #24 - /store/
    Cart: #99 - /store/cart/
    Checkout: #100 - /store/checkout/
    My Account: #101 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: composite (composite)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: ShopIsle
    Version: 2.1.8
    Author URL: https://themeisle.com
    Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    Plugin Contributor Mike Jolley

    (@mikejolley)

    Disable Woocommerce quotation and retest. Sounds like one which might use sessions.

    Thread Starter s100594891

    (@s100594891)

    Hi Mike,

    Thanks for your help so far!

    Unfortunately, no dice. Same errors as before too (Below is condensed)

    [21-May-2016 11:56:22 UTC] PHP Notice: The called constructor method for WP_Widget in SFPLikeBoxWidget is deprecated since version 4.3.0! Use

    __construct()

    instead. in /home/classi33/public_html/wp-includes/functions.php on line 3718
    [21-May-2016 11:56:22 UTC] PHP Notice: The called constructor method for WP_Widget in SFPPagePluginWidget is deprecated since version 4.3.0! Use

    __construct()

    instead. in /home/classi33/public_html/wp-includes/functions.php on line 3718
    [21-May-2016 11:56:22 UTC] PHP Fatal error: Class ‘WC_Session’ not found in /home/classi33/public_html/wp-content/plugins/woocommerce/includes/class-wc-session-handler.php on line 18

    Any other ideas?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Hmm. You’ll need to expand your test to others + theme then. I’m convinced its something else you’re running because no other users are reporting the same issue.

    Thread Starter s100594891

    (@s100594891)

    Hi Mike,

    Changing theme (From custom to the default Twenty Sixteen) didn’t fix the issue :/

    I could try switching hosts, but that would take some time and I’m hoping I can try other things before I do that.

    What other things can I try in troubleshooting it?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Don’t forget other plugins – disable all but WooCommerce, including extensions for WooCommerce.

    Hi guys,

    I’m having the same issue with a WooThemes Google Analytics plugin – 404 page not found when I try to save the settings.

    Did you find a solution for this?

    Any help would be appreciated!

    Cheers
    Clemens

Viewing 12 replies - 1 through 12 (of 12 total)
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