404 on Manage Newsletter Page

Hello

I wanted to remind myself again.

Many greetings

Hey there!

Thanks for contacting MailPoet, happy to help.

Were you setting up a custom Manage Subscription page using the “[mailpoet_manage_subscription]” shortcode in the WordPress page editor as described in the article here?
https://kb.mailpoet.com/article/222-customize-your-manage-subscription-page

Please send a screenshot of how you have it configured at the moment. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

Thank you!

Hello,

Many, many thanks for your answer.?<3

Yes… I found this documentation and I followed it. I work with the Divi theme. The shortcodes work as well. See the screenshot here:
https://prnt.sc/cG7xVSaSr6yK

All the other pages I created for MailPoet work as well. Only this page does not work when I click on the “Manage your newsletter” link. I get the message that the content was not found.

Do I have a thinking error somewhere?

Best wishes and peaceful and happy holidays to you.

Hi there @summerfeeling,

Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

We’ll look into the issue closer.

Cheers!

Hi Elvira,

Thank you very much for your support. I have just sent a mail. I wish you a great start into the new year with much success, happiness and health. <3

Kind regards,
Levent

Thanks for the wishes!

We wish you a great start if the new year too! <3