404 not found WC_Stripe_API::request()

  • Resolved arseven25

    (@arseven25)


    3 years, 10 months ago

    Hi,

    I am getting 2 API HTTP calls on my checkout page when I have the plugin activated. The payments are going through well, but these errors increase a few seconds the loading time of the checkout page.

    https://api.stripe.com/v1/customers/cus_JO4QliwgVsKAUX/sources
    Redirected to:
    https://api.stripe.com/v1/customers/cus_JO4QliwgVsKAUX/sources
    ?limit=100

    WC_Stripe_API::request()
wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-api.php:127
WC_Stripe_Customer->get_sources()
wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-customer.php:378
WC_Stripe_Payment_Tokens->woocommerce_get_customer_payment_tokens()
wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-payment-tokens.php:103
apply_filters('woocommerce_get_customer_payment_tokens')
wp-includes/plugin.php:212
WC_Payment_Tokens::get_customer_tokens()
wp-content/plugins/woocommerce/includes/class-wc-payment-tokens.php:80
WC_Payment_Gateway->get_tokens()
wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-payment-gateway.php:162
WC_Payment_Gateway->saved_payment_methods()
wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-payment-gateway.php:476
WC_Gateway_Stripe->payment_fields()
wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-gateway-stripe.php:262
wc_get_template()
wp-content/plugins/woocommerce/includes/wc-core-functions.php:345
wc_get_template()
wp-content/plugins/woocommerce/includes/wc-core-functions.php:345
woocommerce_checkout_payment()
wp-content/plugins/woocommerce/includes/wc-template-functions.php:2287
do_action('woocommerce_checkout_order_review')
wp-includes/plugin.php:484
wc_get_template()
wp-content/plugins/woocommerce/includes/wc-core-functions.php:345
WC_Shortcode_Checkout::checkout()
wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-checkout.php:293
WC_Shortcode_Checkout::output()
wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-checkout.php:67
WC_Shortcodes::shortcode_wrapper()
wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php:72
WC_Shortcodes::checkout()
wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php:95
do_shortcode_tag()
wp-includes/shortcodes.php:343
preg_replace_callback()
wp-includes/shortcodes.php:343
do_shortcode()
wp-includes/shortcodes.php:218
apply_filters('the_content')
wp-includes/plugin.php:212
the_content()
wp-includes/post-template.php:253

    Is it possible to solve these errors? Thank you.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    That’ll help me see the configuration of your site in case there’s anything we can suggest.

    I’m unable to test this directly from here. However, I’d like to ask you to try a conflict test using a default theme such as Storefront or Twenty Twenty One, to see whether the theme or another plugin may be affecting the checkout page. There are instructions here:

    * https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how you get on!

    Thread Starter arseven25

    (@arseven25)

    Hi thank so much for your support! ??

    Here is a copy from the status report:

    
### WordPress Environment ###

WordPress address (URL): https://elcarruseldelbebe.es
Site address (URL): https://elcarruseldelbebe.es
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.18
PHP Post Max Size: 260 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.76.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 260 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix: wpn6_
Tama?o total de la base de datos: 24.85MB
Tama?o de los datos de la base de datos: 18.30MB
Tama?o del índice de la base de datos: 6.55MB
wpn6_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpn6_woocommerce_order_items: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
wpn6_woocommerce_order_itemmeta: Datos: 0.22MB + índice: 0.20MB + Motor InnoDB
wpn6_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpn6_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_actionscheduler_actions: Datos: 0.19MB + índice: 0.16MB + Motor InnoDB
wpn6_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_actionscheduler_logs: Datos: 0.16MB + índice: 0.14MB + Motor InnoDB
wpn6_cartflows_ca_cart_abandonment: Datos: 0.08MB + índice: 0.02MB + Motor InnoDB
wpn6_cartflows_ca_email_history: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_cartflows_ca_email_templates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_cartflows_ca_email_templates_meta: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_commentmeta: Datos: 0.16MB + índice: 0.14MB + Motor InnoDB
wpn6_comments: Datos: 0.19MB + índice: 0.09MB + Motor InnoDB
wpn6_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_mailchimp_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_options: Datos: 2.50MB + índice: 0.16MB + Motor InnoDB
wpn6_postmeta: Datos: 8.52MB + índice: 3.03MB + Motor InnoDB
wpn6_posts: Datos: 2.52MB + índice: 0.41MB + Motor InnoDB
wpn6_rank_math_404_logs: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_rank_math_analytics_gsc: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpn6_rank_math_analytics_objects: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_rank_math_internal_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_rank_math_internal_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_rank_math_redirections: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_rank_math_redirections_cache: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_smush_dir_images: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_termmeta: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
wpn6_terms: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wpn6_term_relationships: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
wpn6_term_taxonomy: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wpn6_tm_taskmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_tm_tasks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_usermeta: Datos: 0.09MB + índice: 0.03MB + Motor InnoDB
wpn6_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpn6_wcpdf_invoice_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_wc_gpf_render_cache: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpn6_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpn6_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_wc_product_meta_lookup: Datos: 0.16MB + índice: 0.33MB + Motor InnoDB
wpn6_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_wfblockediplog: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wfblocks7: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpn6_wfconfig: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
wpn6_wfcrawlers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wffilechanges: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wffilemods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wfhits: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpn6_wfhoover: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_wfissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpn6_wfknownfilelist: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wflivetraffichuman: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_wflocs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wflogins: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wfnotifications: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wfpendingissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpn6_wfreversecache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_wfsnipcache: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpn6_wfstatus: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_wftrafficrates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_woocommerce_bundled_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_woocommerce_bundled_items: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_woocommerce_gpf_google_taxonomy: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
wpn6_wooshark_reviews_lib: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_woo_shippment_provider: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wpn6_yith_pos_register_sessions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpn6_yith_wcwl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpn6_yith_wcwl_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpn6_yoast_prominent_words: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB

### Post Type Counts ###

attachment: 713
condition_group: 1
custom_css: 3
elementor_library: 5
global_product_addon: 3
nav_menu_item: 108
oembed_cache: 7
page: 12
post: 9
product: 42
product_variation: 1311
reviewx: 1
seedprod: 2
shop_coupon: 5
shop_order: 25
sidebar: 1
wcssc-cart: 11
wp_block: 1
wpcf7_contact_form: 1
wpdiscuz_form: 1
yith-pos-receipt: 1
ywdpd_discount: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (27) ###

Query Monitor: por John Blackbourn – 3.6.7
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: por SeedProd – 6.2.1
Contact Form 7: por Takayuki Miyoshi – 5.4.1
Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.0.4
Customer Valoraciones for WooCommerce: por Rese?as de clientes – 4.13
Disable WooCommerce Bloat: por ospiotr – 2.4.4
Max Mega Menu: por megamenu.com – 2.9.3
Perfmatters: por forgemedia – 1.7.0
Rank Math SEO: por Rank Math – 1.0.63
Tawk.to Live Chat: por Tawkto – 0.5.4
UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 1.16.56

Advanced Shipment Tracking for WooCommerce: por zorem – 3.2.3
WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.12
Save and Share Cart for WooCommerce: por Ankit Gade – 2.0.5
Variation Swatches for WooCommerce - Pro: por Emran Ahmed – 1.1.16
Variation Swatches for WooCommerce: por Emran Ahmed – 1.1.17
ASM Envíos para WooCommerce: por ASM – 1.8.22
ASM Valora para WooCommerce: por ASM – 1.8.22
Print Invoice & Delivery Notes for WooCommerce: por Tyche Softwares – 4.6.2
WooCommerce Stripe Gateway: por WooCommerce – 5.1.0
WooCommerce Product Add-ons: por WooCommerce – 3.3.1
WooCommerce Google Product Feed: por Ademti Software Ltd. – 9.6.0
WooCommerce: por Automattic – 5.2.2
Wordfence Security: por Wordfence – 7.5.2
WP-PageNavi: por Lester 'GaMerZ' Chan – 2.93.4
WP Rocket: por WP Media – 3.8.7
Smush Pro: por WPMU DEV – 3.8.4

### Inactive Plugins (3) ###

PW WooCommerce Bulk Edit Pro: por Pimwick
LLC – 2.281

WP-DBManager: por Lester 'GaMerZ' Chan – 2.80.3
WP-Optimize - Clean, Compress, Cache: por David Anderson
Ruhani Rabin
Team Updraft – 3.1.9

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class

### Must Use Plugins (1) ###

Endurance Page Cache: por Mike Hansen – 2.0.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
yith_pos (yith_pos)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #11 - /tienda/
Carrito: #12 - /carrito/
Finalizar compra: #13 - /checkout/
Mi cuenta: #14 - /micuenta/
Términos y condiciones: #14666 - /condicionesgenerales/

### Theme ###

Name: ShoppingCart
Version: 1.1.5
Author URL: https://themefreesia.com
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Archive Template: Tu tema tiene un archivo woocommerce.php
no podrás sobreescribir la plantilla personalizada woocommerce/archive-product.php ya que woocommerce.php tiene prioridad sobre archive-product.php. Esto es intencionado para prevenir problemas de visualización.

Overrides: shoppingcart/woocommerce/emails/customer-completed-order.php
shoppingcart/woocommerce/emails/customer-on-hold-order.php
shoppingcart/woocommerce/emails/customer-processing-order.php
shoppingcart/woocommerce/emails/customer-refunded-order.php

### WooCommerce Google Product Feed options ###

Google merchant centre product feed: Enabled
Google merchant centre product review feed: Enabled
Bing merchant centre feed: Enabled
Google merchant centre local product inventory feed: Enabled
Google merchant centre local products feed (legacy): -
Google merchant centre product inventory feed (legacy): -
Include variations in feed: Enabled
Send "item group ID": -
Expanded schema markup: -
Debug key: b5fcca19-2d1c-49dc-b95b-18da272d14ff

### WooCommerce Google Product Feed fields ###

Title: Pre-populates from product product_title.
Product description: Main product description (full preferred) plus variation description
Condition: Defaults to "new".

### Action Scheduler ###

Complete: 547
Oldest: 2021-05-07 09:28:21 +0200
Newest: 2021-05-09 12:07:57 +0200

Failed: 4
Oldest: 2021-02-24 17:20:30 +0100
Newest: 2021-03-12 16:47:42 +0100

Pending: 2
Oldest: 2021-05-10 07:25:00 +0200
Newest: 2021-05-10 12:07:57 +0200

### Status report information ###

Generated at: 2021-05-09 16:47:59 +02:00

    Best Regards.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again!

    Thanks for sending that in.

    Can you also send a screenshot of the redirection you are seeing in the console?

    If you could share a screenshot that shows the problem, that would be helpful. You can upload the screenshot to your media library and share the link with us, or you can use a service like Droplr(https://droplr.com/) or CloudApp(https://www.getcloudapp.com/) to share the image file.

    Thread Starter arseven25

    (@arseven25)

    Hi! thank you for your help!

    There are 2 screenshots that show this redirection. I am using the plugin Query Monitor
    to see them:

    https://prnt.sc/12sk6hq

    https://prnt.sc/12sk9sy

    It is just on the checkout page this redirection.

    When I deactivate the plugin, the message disappears.

    I hope we can find the solution for this because I really love your plugin! ??
    but increasing seconds in the critical moment when the client is decided to pay for the products…, it is a real inconvenience.. ??

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again!

    A few things:

    * This is seen normally because the user account you are logged into has a saved card that doesn’t exist in Stripe any longer. Often, this means you saved a card on your admin account when Stripe was in test mode, and now it’s not there in the live mode.

    * This will only show on your admin account, not with other accounts (the request is made to get info on saved cards when checkout is loaded, and then fails)

    *You can remove all saved cards on your admin account and you should no longer see that message in the checkout at all.

    Thread Starter arseven25

    (@arseven25)

    Hi!

    You’ve nailed it! ??

    It is regarding saved data in test mode on stripe. When I deactivate the save card option in the plugin also disappear the error.

    As you told me, it just happens in my admin account, and with the rest users is fine.

    Thank you for your great support to help me to understand the issue.

    Best regards.

    You’re very welcome @arseven25! I’m glad we were able to help you resolve the issue. Don’t hesitate to reach out again if you have any further questions!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘404 not found WC_Stripe_API::request()’ is closed to new replies.