404 Not Found nginx/1.8.0

  • Hi there,

    My client’s website is suddenly down. When trying to access the wp-admin page I get this error:
    404 Not Found
    nginx/1.8.0

    and when trying to access the site I get this error:
    Welcome to nginx!

    If you see this page, the nginx web server is successfully installed and working. Further configuration is required.

    For online documentation and support please refer to nginx.org.
    Commercial support is available at nginx.com.

    Thank you for using nginx.

    My client has not installed anything and has not touched the website a week or so prior to this happening. I could only find solutions to a 403 nginx error on this forum but none for a 404 nginx error…

    This is the website

    Does anyone know what the issue might me and, more importantly, how to fix it?

    Thanks!!
    v

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Based on your explanation and what I saw on the link, the WordPress installation is either not existing (suggest to check via ftp access to the server) or the respective files in the sites-available and/or sites-enabled folder, which usually reside within the /etc/nignx/ folder on a Linux server have been deleted, hacked, …

    As a first step, you (or the server administrator) should ftp into the server and make sure the WP installation is existing, if so I’d suggest checking the sites-available and sites-enabled folders for the appropriate server file.

    Hope this helps.

    Thread Starter valalerie

    (@valalerie)

    Hi kunstwerck,

    Thanks for your suggestions!

    I checked the ftp and all the wordpress files are in there as before. The etc folder appears to be empty…
    What do you mean by sites available / sites-enabled folders?

    I’ve contacted the host but they are not sure what it could be either ??

    Is that a common problem? Is nginx a virus?

    Thanks again!

    Hi Valalerie,
    Rest assured, because nginx is a webserver, not a virus.
    The folders I’ve mentioned are on the server, not the wordpress installation.
    Your client should get his/her server’s admin to look at the webserver setup – it’s most likely not linked to WordPress.

    I’m sorry that I don’t have any better news.

Viewing 3 replies - 1 through 3 (of 3 total)
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