• Resolved Fetseun

    (@totaltrainingsystems)


    Hi There

    I keep getting a 404 error when I go to the installer URL.

    I’ve deleted everything from the folder but still the same error?

    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey @totaltrainingsystems,

    Thanks for the feedback! There are a few items in the FAQ that may provide a solution to this issue, this one may get you going.

    ? ? – The installer is showing blank/white, 404 or a 500 error?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-013-q

    Let me know if any of them help~

    Thread Starter Fetseun

    (@totaltrainingsystems)

    Hey Cory

    This is the message I get.

    Not Found
    The requested URL /installer.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I checked FAQ but I’ll have another look.

    Thread Starter Fetseun

    (@totaltrainingsystems)

    Well Ive spoken to the host and sorted the first issue. Turns out I had made a silly error with the file name.

    I’ve now since gone gone and done steps 1 to 4 without any issues and when I go to view site I get 403 error.

    Ive been through the FAQs and tried “manual” but it hasn’t made any difference.

    I am with a budget host, but I’m trying to learn how to do this on my basic sites before I do it for real.

    On a side note : I can see that the archive file doesn’t extract inside the new domain folder like I’ve seen on many of the You Tube clips.

    I’ve been battling for two days…. I’d really like to get this right. Any help would be appreciated.

    TIA

    Hey @totaltrainingsystems,

    You may have to try this FAQ.

    ? ? – How do I do a ‘Manual Extraction’ or run installer without Zip enabled?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-015-q

    Let me know if any of them help~

Viewing 4 replies - 1 through 4 (of 4 total)
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