404 errors on TEC support site

  • Resolved kgagne

    (@kgagne)


    5 months ago

    Hello! I am getting a “Heavens to Murgatroid!” 404 on every single link on the My Account site.

    • Downloads & Licenses
    • Manage Subscription
    • Payment Methods
    • Contact Support

    … as well as trying to view any and all of my past orders.

    Since one of the broken links is what I would use to submit a support ticket, I’m trying this forum instead.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • huresource

    (@huresource)

    Same here. Can’t do anything.

    Plugin Support Jes

    (@jescandoit)

    Hey @kgagne and @huresource

    I’ve tested this by navigating to those menus, and I was able to access each pages on my account. Would you mind trying them on your end?

    Thread Starter kgagne

    (@kgagne)

    The pages are working again. Thanks, @jescandoit !

    Plugin Support Jes

    (@jescandoit)

    Hey @kgagne

    Thanks for confirmation. I will be marking this thread as resolved now, please don’t hesitate to reach out to us again if you have any more questions or concern.

Viewing 4 replies - 1 through 4 (of 4 total)
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