• I just bought a domain from Google which is pro-passions.com, and bought the business E-Mail from them. Then I bought hosting at hostgator.com, and installed WordPress through QuickInstall option. And when I tried to login in my cPanel, I opened https://www.pro-passions.com/wp-admin in Firefox, and I got following error

    “404. That’s an error.

    The requested URL / was not found on this server. That’s all”.

    I tried https://www.pro-passions.com/wp-login.php too but all in vain. PLease help me I cant make any changes to my newly created website.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    I just bought a domain

    How long ago?

    It can take anything from 24 – 72 hours for DNS/nameserver records to fully propagate if you’ve just purchased or transferred a domain name. Second, different networks will update at different times during this period, so you may need to get in touch with them for more details.. That is, bear in mind that just because one provider has updated their records, it doesn’t mean that another will. – Changing the name servers only directs the domain to the new hosting provider. You’ll need to add the domain to your account there or forward the domain to the new domain if you want everything to appear at the new domain.

    For more info about it, you may want to contact your host hostgator

    Thread Starter khawars

    (@khawars)

    I bought domain 3 days ago and have been getting this error since two days, actually I have checked the cpanel the day before yesterday, because I bought hosting two days ago. I have already added my domain to hosting which I got from hostgator, after which I was able to install wordpress on it. Secondly I do not know how to forward the domain to the new domain, I am new to these stuffs.

    Can you connect via FTP to confirm that WordPress was successfully installed? Did you change the nameservers on Google hosting to point to Hostgator?

    If no, I would ensure that both of the above are completed. The second one especially would cause this issue.

    After searching your cname records for that domain, you’ll see that Google is the one whos nameservers are still set for that domain:

    https://www.whatsmydns.net/#CNAME/www.pro-passions.com

    You need to update this info before anything will work.

    I’ve never used google as a webhost so I don’t know how to go about changing nameservers, but I’m sure a quick google search will help:

    https://support.google.com/a/answer/2573637?hl=en#H
    https://developers.google.com/speed/public-dns/docs/using

    And you can get the correct DNS from your hostgator account login cpanel screen:
    https://support.hostgator.com/articles/what-are-my-name-servers

    Evan

    Thread Starter khawars

    (@khawars)

    @evan, I dont know how to connect via FTP, but I am sure that it was installed successfully, because it brought Congratulations Bar as the header of my browser, and also my details of login e.g. ‘username’ and ‘pass’ were written on that bar. And I will try your given solution of changing nameservers and will come back and post if it worked or not.
    Thanks ??

    Thread Starter khawars

    (@khawars)

    Edit: I get this 404 error even when I just type https://www.pro-passions.com in the address bar of the browser.

    I still believe the issue is related to the nameservers. If you installed WordPress over at HostGator, but your domain is on Google theres no way for the two to be linked without first changing the nameservers.

    Evan

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    It’s the DNS. Here’s the dig for https://www.pro-passions.com:

    $ dig www.pro-passions.com
    
    ;; QUESTION SECTION:
    ;www.pro-passions.com.		IN	A
    
    ;; ANSWER SECTION:
    www.pro-passions.com.	1800	IN	CNAME	ghs.google.com.
    ghs.google.com.		2985	IN	CNAME	ghs.l.google.com.
    ghs.l.google.com.	138	IN	A	74.125.22.121

    See that ghs.l.google.com part? That’s very wrong. The https://www.pro-passions.com should come up with either an A record or a CNAME that points to your host’s IP address, not that Google name.

    Thread Starter khawars

    (@khawars)

    Sorry for late reply, I have been out of city for some cultural annual funeral ceremony of some respected ancestors.

    I searched up at Google that how can I change my name-servers on a domain bought from Google Apps. and I got a same question asked by someone in Google Product Forms I found a little help from the answer of user LMcKin51. I gone through that process, while I was doing it, I was at my E-Mail opened too of HostGator in which they had provided me password and username of my cPanel, where I saw they had written nameservers for my domains too. So I just copied that and Logged in Google Admin Console, clicked on “More..” at the bottom, then clicked at Domains, then I clicked on change the DNS (something written like that). And they gave me a link to sign in and also they provided the username and pass which were required to sign in that link. So I did, and there was the DNS editing tool for my domain, I just pasted those nameservers in the name servers list (they were only two, so I place them in first two lines respectively). And they told me to wait for 24-48 hours for the propagation of domain, after it my domain will be propagated and users would be able to open it.

    Thanks for everybody who helped me, because if you all did not help then I would not even get in my mind to search for putting nameservers in domain bought from Google. Special Thanks to Evan and Jan. ??

Viewing 8 replies - 1 through 8 (of 8 total)
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