404 Error when submitting

Hi Millie,

Thanks for the feedback. I’m sorry to hear that you’re having troubles.

I don’t know why the 404 error might be happening, but if you could provide a link to where the survey in question is, I would be happy to take a look and try to help you out.

No problem thanks for getting back to me so quickly

Here is the post
https://fortheloveoflingerie.com/insiders/

Please let me know if it’s fixable as soon as you can so I can come up with an alternative solution if not.

Thanks again Will ??

The 404 is being caused because the javascript for Awesome Surveys is not being loaded, so the survey is not being submitted via AJAX. My best guess is that W3 total cache is blocking/removing the necessary javascript.

To verify, can you do this?

under the W3 Total Cache menu:
Performance > General Settings > Minify
Uncheck the ‘Enable’ checkbox & press ‘Save All Settings’

Let me know when that is done and I’ll take another look at your site.

No problem, I unchecked the enabled JS minify setting checkbox. Did you need the CSS disabled as well or just the above.

Thanks again .

I’m not sure that’s the right checkbox.

Here’s a link to a screenshot of what needs to be disabled:
https://willthewebmechanic.com/w3-settings.png

Oh I’m currently using www.remarpro.com however I’ve taken screenshots, maybe that will be of more help.
https://www.screencast.com/t/5hsxAYvV5n
https://www.screencast.com/t/VjBBimsNJc
https://www.screencast.com/t/Jis4XIIKF
https://www.screencast.com/t/K7rhay7sb
https://www.screencast.com/t/K5FrJkEYZ01h

Let me know how you go, and again, thankyou for your help. ??

The settings in my provided screenshot can be accessed under:

Performance > General Settings

Sweet, found. It seems to be already unchecked. Is there anything else I could try?

On the same ‘General Settings’ screen can you find the ‘Debug’ box and, if you are able to check the checkbox for ‘Minify’ do that, and again ‘Save All Settings’

I am unable to check the minify box

What other plugins do you have installed that might be altering the loading of javascript?

Sorry about this (I am still working everything out) I am unsure as to which could be interfering however these are what I have installed at the moment

Askimet
Async JS and CSS
BWP Google XML Sitemaps
Contact Form
Digg digg
Disqus Comment System
Easy Custom Auto Excerpt
Google Analytics Dashboard for WP
MailChimp for WordPress Lite
NextScripts: Social Networks Auto-Poster
OptinMonster
Shareaholic | share buttons, analytics, related content
Subscribe / Connect / Follow Widget
Swiftype Search
TPC Memory Usage (Updated)

Use Google Libraries
W3 Total Cache
WordPress SEO
WordPress to Buffer
WP Missed Schedule

I’m not sure if that will be of help or not?

can you de-activate Async JS and CSS temporarily?

Sure. It should be disabled now and I’ve cleared the cache.