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Resolved francisalbrecht
(@francisalbrecht)

4 years, 7 months ago

Hi! I have made a footer that displays on my entire website. I need to make some changes to my footer, so I need to ‘edit with elementor’.

When using Method 2 in the Theme Support tab in Elementor – Header, Footer & Blocks, I am unable to edit my templates with elementor. I get taken to a dark screen that says ‘The preview could not be loaded – Not Found 404 ‘Click here for preview debug’.

If I change to Method 1, pressing ‘edit with elementor’ does open the elementor interface, but I’m taken to the 404 page of my website saying ‘404 ERROR – It looks like nothing was found at this location. Maybe try a search?’

Either way I cannot access my footer to edit after publishing. This has happened twice now as I created a second footer after I was unable to edit the first, and I am now also unable to edit the second one.

The theme I am using is Ovation. I am also using another plugin that could potentially effect it, Unique Headers by By Ryan Hellyer.

Any help would really be appreciated.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Team Brainstorm Force
(@brainstormteam)

4 years, 7 months ago

Hello @francisalbrecht

Thank you for getting in touch with us!

Could you please try once if the issue fixes on your end after changing the permalink structure temporarily?

Let us know if this does not help.

Regards,
Rahul.

Thread Starter francisalbrecht
(@francisalbrecht)

4 years, 7 months ago

Hi Rahul,

Thank you for getting back to me! I have tried changing the permalink when editing the footer. I can only change the name, I’m not sure if I can change the structure.

I changed the permalink from:
Permalink: https://farmfest.info/elementor-hf/footer/
to
Permalink: https://farmfest.info/elementor-hf/footer-test/

I am still getting the same 404 error as before unfortunately. When I press edit with elementor it still takes me to this page, regardless of the permalink:
https://farmfest.info/wp-admin/post.php?post=3731&action=elementor

Thank you for your timely support.

Regards,
Francis

Acley Filho
(@yelca)

4 years, 7 months ago

Hello guys!
I am still getting the same 404 error.

I updated the permalink options, and changed the Really Simple SSL configurations, but i’m still getting the error: ‘The preview could not be loaded – Not Found 404 ‘Click here for preview debug’.

Regards,
Acley Filho

Plugin Support Team Brainstorm Force
(@brainstormteam)

4 years, 7 months ago

Hello @yelca

We will need to take a closer look at your end.

Please open a ticket from our Support Portal for quicker resolution.

Looking forward to hearing from you!

Regards,
Rahul.

Plugin Support Team Brainstorm Force
(@brainstormteam)

4 years, 5 months ago

Hello @francisalbrecht,

Marking this topic as resolved due to inactivity!

Feel free to reply here or open up a new issue if you are still facing this problem.

Regards,
Rahul

Viewing 5 replies - 1 through 5 (of 5 total)

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