404 error page after Viva Wallet Process Payments

Our main concern is, after we placed order of the product item it will directed to viva wallet smart checkout then once it was success or failed it turns to error 404 ( see this link:?https://prnt.sc/l1QyO-Yp6tuq). Additionally, once the payment is success via Viva wallet smart checkout then turns to error 404, there’s no email notification to admin that someone purchased the product successfully.

We’re looking forward to your assistance. Thanks!

WordPress Version 6.2

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### WordPress Environment ###

WordPress address (URL): https://farsonsbrandstore.com
Site address (URL): https://farsonsbrandstore.com
WC Version: 6.8.2
REST API Version: ?</img></img> 6.8.2
WC Blocks Version: ?</img></img> 8.0.0
Action Scheduler Version: ?</img></img> 3.4.0
Log Directory Writable: ?</img></img>
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?</img></img>
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.12-MariaDB-log
Max Upload Size: 2 MB
Default Timezone is UTC: ?</img></img>
fsockopen/cURL: ?</img></img>
SoapClient: ?</img></img>
DOMDocument: ?</img></img>
GZip: ?</img></img>
Multibyte String: ?</img></img>
Remote Post: ?</img></img>
Remote Get: ?</img></img>

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: 2v8DniE0_
Total Database Size: 28.96MB
Database Data Size: 18.06MB
Database Index Size: 10.90MB
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### Post Type Counts ###

attachment: 334
blocks: 8
custom_css: 1
customize_changeset: 27
featured_item: 8
mc4wp-form: 1
nav_menu_item: 60
page: 84
post: 10
product: 124
product_variation: 178
revision: 352
seedprod: 2
shop_coupon: 1
shop_order: 28
ux_template: 1
wp_global_styles: 1
wpcf7_contact_form: 6

### Security ###

Secure connection (HTTPS): ?</img></img>
Hide errors from visitors: ?</img></img>

### Active Plugins (12) ###

Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.7
Contact Form 7: by Takayuki Miyoshi – 5.6.2
HTTP Headers: by Dimitar Ivanov – 1.18.5
Log Emails: by WebAware – 1.4.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.8
Nextend Social Login: by Nextendweb – 3.1.5
Viva Wallet Smart Checkout: by Viva Wallet – 3.6.8
Viva Payments - Viva Wallet WooCommerce Payment Gateway: by Papaki – 1.4.0.1
WooCommerce: by Automattic – 6.8.2 (update to version 7.6.1 is available)
WP Mail SMTP: by WPForms – 3.7.0
YITH WooCommerce Badge Management: by YITH – 2.8.0
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WooCommerce LightSpeed POS: by RioBaker – 2.12.1
WordPress Starter: by SiteGround – 1.1.7

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### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ?</img></img> Page not set

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?</img></img>
Parent Theme Name: Flatsome
Parent Theme Version: 3.14.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?</img></img>

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

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### Admin ###

Enabled Features: activity-panels
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Disabled Features: minified-js
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Daily Cron: ?</img></img> Next scheduled: 2023-04-27 15:42:10 +00:00
Options: ?</img></img>
Notes: 104
Onboarding: completed

### Action Scheduler ###

Complete: 13,500
Oldest: 2023-04-14 10:53:01 +0000
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