404 error on downloads

  • Resolved CreaZo

    (@creazo)


    10 months, 2 weeks ago

    Hello, for more than two months I have had fairly regular 404 errors on my file links coming from Download Monitor.
    The only solution I found is to update my permalinks but it is always a temporary solution that works for a few days or hours.
    During these two months, I looked everywhere on my site without really understanding where the problem was coming from and recently I deleted and recreated my .htaccess file but after a few days the problem returned.
    The problem being only with your extension, I was wondering if you had already had this situation?
    My configuration:
    Version 6.4.2
    Site language fr_FR
    Website URL https://segpa.org
    Structure of permalinks /%postname%/
    Download Monitor Version 4.9.5

    Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @creazo

    Thank you for writing to us.

    It appears that you are referring to a different product named as Download Monitor while our plugin name is Download Manager.

    Can you please check it double time.

    Regards

    Thread Starter CreaZo

    (@creazo)

    Ouch, really sorry it’s a ticket for Download Monitor.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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