404 Error for new products

Hi @dripstone,

Thank you for your message. I understand you’re having trouble with your new products, giving a 404 when trying to view them in the front end. As per your account, refreshing the permalinks didn’t fix it, nor did disabling all plugins.

This is certainly intriguing. To learn more, please let us know if you see your new products on your shop page or archive pages. Additionally, besides troubleshooting by disabling all the other plugins, have you tried changing your theme, too? Please try with Storefront and let us know how it goes.

In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Thanks!

System report:

` WordPress Environment

WordPress address (URL): https://soumaya-hiltmann.com
Site address (URL): https://soumaya-hiltmann.com
WC Version: 8.6.1
REST API Version: ? 8.6.1
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.2
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: de_DE
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.3.2
PHP Post Max Size: 64 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.74.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 5.7.35-1
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.6.1
WC Database Prefix: sou_
Datenbank-Gesamtgr??e: 31.21MB
Datenbank-Datengr??e: 21.04MB
Datenbank-Indexgr??e: 10.17MB
sou_woocommerce_sessions: Daten: 0.03MB + Index: 0.02MB + Engine InnoDB
sou_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_woocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_actionscheduler_actions: Daten: 0.06MB + Index: 0.13MB + Engine InnoDB
sou_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_actionscheduler_logs: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
sou_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
sou_eml_logs: Daten: 0.16MB + Index: 0.00MB + Engine InnoDB
sou_em_bookings: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_em_bookings_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_em_events: Daten: 0.27MB + Index: 0.16MB + Engine InnoDB
sou_em_locations: Daten: 0.02MB + Index: 0.08MB + Engine InnoDB
sou_em_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_em_tickets: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_em_tickets_bookings: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
sou_em_tickets_bookings_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_ewwwio_images: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_ewwwio_queue: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_hmp_playlist: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_hmp_rating: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_jetpack_sync_queue: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_mclean_refs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_mclean_scan: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
sou_options: Daten: 4.41MB + Index: 0.25MB + Engine InnoDB
sou_postmeta: Daten: 2.52MB + Index: 0.83MB + Engine InnoDB
sou_posts: Daten: 1.52MB + Index: 0.06MB + Engine InnoDB
sou_rank_math_404_logs: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_rank_math_analytics_gsc: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_rank_math_analytics_inspections: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
sou_rank_math_analytics_objects: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
sou_rank_math_internal_links: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
sou_rank_math_internal_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rank_math_redirections: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_rank_math_redirections_cache: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_rcb_asset_seo_redirect: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rcb_blocker_thumbnails: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_rcb_consent: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rcb_presets: Daten: 0.11MB + Index: 0.02MB + Engine InnoDB
sou_rcb_revision: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
sou_rcb_revision_independent: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_rcb_scan: Daten: 0.19MB + Index: 0.08MB + Engine InnoDB
sou_rcb_scan_markup: Daten: 0.16MB + Index: 0.02MB + Engine InnoDB
sou_rcb_stats: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_rcb_tcf_features: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rcb_tcf_purposes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rcb_tcf_special_features: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rcb_tcf_special_purposes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rcb_tcf_stacks: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_rcb_tcf_vendors: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_realmedialibrary: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_realmedialibrary_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_realmedialibrary_posts: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_realmedialibrary_tmp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_real_queue: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_snippets: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_term_relationships: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
sou_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_tm_taskmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_tm_tasks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_trp_dictionary_de_de_en_gb: Daten: 2.52MB + Index: 0.55MB + Engine InnoDB
sou_trp_gettext_de_de: Daten: 1.52MB + Index: 1.94MB + Engine InnoDB
sou_trp_gettext_en_gb: Daten: 1.52MB + Index: 1.89MB + Engine InnoDB
sou_trp_gettext_original_meta: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
sou_trp_gettext_original_strings: Daten: 1.52MB + Index: 0.41MB + Engine InnoDB
sou_trp_original_meta: Daten: 0.27MB + Index: 0.33MB + Engine InnoDB
sou_trp_original_strings: Daten: 1.52MB + Index: 0.25MB + Engine InnoDB
sou_usermeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
sou_useronline: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
sou_wc_admin_notes: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
sou_wc_admin_note_actions: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
sou_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_wc_orders: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
sou_wc_orders_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_wc_order_addresses: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_wc_order_operational_data: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
sou_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_wc_product_attributes_lookup: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
sou_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
sou_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
sou_woocommerce_gzd_shipment_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
sou_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
sou_wpfm_backup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
sou_wp_cloudplugins_log: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Daten: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Daten: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB Post Type Counts

ai_playlist: 4
attachment: 191
custom_css: 1
easy-pricing-table: 1
et_body_layout: 6
et_footer_layout: 1
et_pb_layout: 13
et_template: 7
et_theme_builder: 1
event: 57
language_switcher: 4
location: 4
nav_menu_item: 23
ninja-table: 1
oembed_cache: 3
page: 29
post: 5
product: 20
rcb-blocker: 1
rcb-cookie: 2
revision: 4
rm_content_editor: 1
shop_order: 12
tablepress_table: 1
wmpc-trash: 2
wp_global_styles: 1
wpt_product_table: 1
wptb-tables: 6 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (22)

AudioIgniter Pro: von The CSSIgniter Team – 1.5.0
AudioIgniter: von Das CSSIgniter-Team – 2.0.0
Code Snippets: von Code Snippets Pro – 3.6.4
Cookie Notice & Compliance for GDPR / CCPA: von Hu-manity.co – 2.4.15
Events Manager: von Pixelite – 6.4.7.1
Externe Dateien in der Medienbibliothek: von Thomas Zwirner – 1.1.2
Folders: von Premio – 3.0
WP Armour - Honeypot Anti Spam: von Dnesscarkey – 2.1.18
Maintenance: von WebFactory Ltd – 4.08
Media File Renamer: Rename for better SEO (AI-Powered): von Jordy Meow – 5.8.4
Rank Math SEO: von Rank Math – 1.0.214
Events Manager - OpenStreetMaps: von Stonehenge Creations – 4.2.1
TranslatePress - Multilingual: von Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.7.3

WP Cloud Plugins - Google Drive (Use-your-Drive): von WP Cloud Plugins – 2.12.1
Germanized für WooCommerce: von vendidero – 3.15.6
Booster for WooCommerce: von Pluggabl LLC – 7.1.8
WooPayments: von Automattic – 7.3.0
WooCommerce: von Automattic – 8.6.1
WP-Optimize - Clean, Compress, Cache: von David Anderson
Ruhani Rabin
Team Updraft – 3.3.1

WP Table Builder: von WP Table Builder – 1.4.13
WP-UserOnline: von Lester 'GaMerZ' Chan – 2.88.3
WPS Hide Login: von WPServeur
NicolasKulka
wpformation – 1.9.13.2 Inactive Plugins (0) Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop-Basis: #675 - /musik-und-downloads/
Warenkorb: ? Die Seite enth?lt nicht den [woocommerce_cart]-Shortcode oder woocommerce/cart-Block.
Kasse: ? Die Seite enth?lt nicht den [woocommerce_checkout]-Shortcode oder woocommerce/checkout-Block.
Mein Konto: ? Seite nicht festgelegt
Allgemeine Gesch?ftsbedingungen: #2700 - /agb/ Theme

Name: Divi
Version: 4.24.2
Author URL: https://www.elegantthemes.com
Child Theme: ? – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ? Templates

Overrides: – WooPayments

Version: 7.3.0
Connected to WPCOM: ? Nein
Logging: Deaktiviert Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-pre-publish-modal
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-03-16 09:47:59 +01:00
Options: ?
Notes: 72
Onboarding: completed Action Scheduler

Canceled: 1
Oldest: 2024-03-05 14:42:11 +0100
Newest: 2024-03-05 14:42:11 +0100

Complete: 114
Oldest: 2024-02-14 16:08:29 +0100
Newest: 2024-03-16 03:26:27 +0100

Failed: 4
Oldest: 2022-12-13 23:21:20 +0100
Newest: 2024-03-05 14:46:41 +0100

Pending: 2
Oldest: 2024-03-16 16:15:27 +0100
Newest: 2024-03-17 03:26:27 +0100 Status report information

Generated at: 2024-03-16 08:47:26 +01:00
`

fatal errors:

2024-03-06T09:54:20+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T10:13:28+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:03:35+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:08:42+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:18:49+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:19:03+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:22:20+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:22:51+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:48:51+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:51:52+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:52:27+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}
2024-03-06T14:53:55+00:00 CRITICAL Uncaught Error: Call to undefined function get_current_screen() in /home/sumrafcr/soumaya-hiltmann/wp-content/plugins/external-files-in-media-library/inc/admin.php:323 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/plugins\/external-files-in-media-library\/inc\/admin.php”,”line”:323},”backtrace”:[“”,”#0 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(322): eml_admin_add_multi_form()”,”#1 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#2 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#3 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/media-template.php(283): do_action()”,”#4 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(324): wp_print_media_templates()”,”#5 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()”,”#6 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/plugin.php(517): WP_Hook->do_action()”,”#7 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/general-template.php(3068): do_action()”,”#8 \/home\/sumrafcr\/soumaya-hiltmann\/wp-content\/themes\/Divi\/includes\/builder\/frontend-builder\/bfb-template.php(51): wp_footer()”,”#9 \/home\/sumrafcr\/soumaya-hiltmann\/wp-includes\/template-loader.php(106): include(‘…’)”,”#10 \/home\/sumrafcr\/soumaya-hiltmann\/wp-blog-header.php(19): require_once(‘…’)”,”#11 \/home\/sumrafcr\/soumaya-hiltmann\/index.php(17): require(‘…’)”,”#12 {main}”,”thrown”]}

I use the Divi theme and have tested a rollback to a previous version. The 404 error also occurs with the previous version. If I test a different theme, can I go back to the Divi theme without losing anything? At the moment I don’t dare.

Hey, @dripstone!

Thanks for the information!

To confirm, the rollback you tested was for Divi, not WooCommerce, right?

Had you make any changes to the site right before the issue started happening? It could be updating the theme or a plugin, adding or removing plugins or custom code, etc.

Regarding running a full conflict test by not only deactivating all plugins(including theme plugins and code snippets) but also switching to a default theme such as Storefront, here’s what we recommend:

— Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

— It is important to consider as well a staging functionality in case you would not like to touch your production site (you can ask your host if they offer this service), or you can use WP Staging for quickly spinning up a new test site.

Please let us know how it goes.

Looking forward to your reply.

Have a wonderful day!

The rollback was for Divi. I have tested a few things in the meantime.
1st test: with Storefront Theme –> same result 404 Error
2nd test: Importing a backup from 06.03.2024. After the import I noticed that the 404 problem occurs with all products. When I display the products in the dashboard on the product page, the product is displayed. If I then reload the page several times, the 404 error occurs for all products after loading 1-4 times

Hi @dripstone!

Thank you for providing details on the tests you made.

I checked your system status and the fatal error logs you sent, and one question comes to my head: do you use the Externe Dateien in der Medienbibliothek: von Thomas Zwirner – 1.1.2 plugin to add external files to your products?

If you do, the fatal error logs point to an issue with that plugin, so we want to know if there is an interference with the core features of WooCommerce.

The rollback was for Divi. I have tested a few things in the meantime.
1st test: with Storefront Theme –> same result 404 Error

When you changed Divi to Storefront, did you deactivate all your plugins? Did you try creating a new product?

If not, kindly try changing your theme back to Storefront, deactivating all plugins except WooCommerce, creating a new test product from scratch, uploading the media from your computer or mobile device directly into WooCommerce, and checking if you get the 404 error.

This way, we can narrow things down and get a direction.

Please consider the recommendations made by @carolm29 about performing a conflict test in a previous reply.

Thanks.

We are looking forward to your response.

At the moment it looks like the 404 problem has been solved. I imported a backup before installing the plugin “external-files-in-media-library” and after that the problem did not occur anymore. Thanks for the support. Can you please delete my messages with the system report and the fatal errors. Thank you very much!

Hi @dripstone,

At the moment it looks like the 404 problem has been solved.

That’s great to hear! Thanks for letting us know.

Can you please delete my messages with the system report and the fatal errors.

We’re unable (don’t have the capability) to delete or modify any thread or reply, as it’s likely against the forum guidelines. But if you still need further assistance deleting them, contact the forum moderator. They may be able to help you further.

I hope this clarifies your concern. If you have any other questions, feel free to ask.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.