404 error for https://graphcomment.com/front/

Hello,
Thank you for patience.
The problem is fixed.
Best,

Hello,

Thank you very much for fixing the issue.

In the meanwhile I had deleted the plugin from WordPress, but would like to reinstall it since I came to the conclusion it is the best commenting system!

I went ahead and reinstalled it, but new comments are not showing up in the graphcomments dashboard. I even tried creating a new account/ new websites added.

I see also that login via gmail, facebook, twitter or other platforms is not available (although I left them enabled in the settings).

Can you please help me set it up again?

Thank you very much!

Hello, thanks !
Don’t hesitate to write a review ??
We push last night a major update so please clear the cache of your browser before using the GraphComment Admin, it must fix the problem. Sorry for the inconvenience.
Have a good day !

Hello,

I tried via Incognito to access the admin dashboard and also from inside WP-admin.

I think it may be because I associated the same site with different accounts in GraphComments. Is there anything I can do to start out fresh?

I can try to delete both accounts I created, delete and reinstall the plugin?

Thank you very much for your help on this!

I guess it’s because you post as a guest, and by default, guest comments are pre-moderated. I’ve done some tests, seems to work fine.
What is exactly your problem ?

I do not have any other options available, but only to post as guest or login to wp-admin.

I just tried deleting and recreating my account, reinstalled the plugin but seeing the same behavior.

I did also test with another website with clean wordpress and new account for Graphcomment, and everything works great there: I have login options for Google, Facebook, Twitter and my comments are showing up in the GraphComment admin.

Only thing I can think of is that the other website is still associated somehow with an old account. Unfortunately this is the website I wish to have graphcomments on

I really appreciate your patience with me! and Thank you for responding.

Please send us the website name that have a problem by email at [email protected] and we will help you ??

Thank you so much!

Sent an email with the website in question.