404 Error Creating PDF

  • Hi,

    We just installed this plugin. When we open an order in Woocommerce (backend) and click on the button “PDF Invoice” and/or “PDF Packing Slip” we do receive a 404 Error.

    The error logs from Woocommerce shows:

    2024-06-13T19:55:13+00:00 Info

    Template setting migrated from /www/oursitecom_278/public/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/templates/Simple to default/Simple

    2024-06-13T19:55:14+00:00 Critical

    Table ‘oursitecom.wp_wcpdf_invoice_number’ doesn’t exist

    Thanks for your help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter raffi_s

    (@raffi_s)

    This is the URL we’re getting redirected showing the 404 error:

    https://www.oursite.com/wcpdf/invoice/16797/9562228708/pdf

    Plugin Contributor Mohamad

    (@mohamadntr)

    Hi @raffi_s,

    It seems, for some reason, the wp_wcpdf_invoice_number table, which is related to the invoice number, has not been created in your database.

    Could you try generating the invoice again?

    Also, could you set the order number using the “Next invoice number” setting under WooCommerce > PDF Invoices > Documents > Invoice and try generating the invoice again to see if it is fixed?

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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