404 error after save changes

  • Resolved mariogroleau

    (@mariogroleau)


    1 year, 9 months ago

    In Manage Galleries

    After modifying “ALT & TITLE TEXT / DESCRIPTION” or TAGS, clicking on “SAVE CHANGES” I get a 404 error It is the same problem I try to use Bulk Actions and Apply. I can delete image once a time, If I try to delete many images I also get the 404 error, I disable all other plugins and it is the same problem. Do you have an idea

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  • Plugin Contributor Imagely

    (@imagely)

    Hi @mariogroleau ,

    This looks like a false-positive error/detection in the ModSecurity module on your server. Usually, images’ titles containing single quotes can trigger it. You can either ensure that none of your images from the gallery contain single quotes or whitelist the rule.

    The rule causing it is rule number?77229500?or?229500, you need to ask your hosting company to remove that rule or create an exception, that is an old rule that dates back to NextGen version 2.x years ago and the issue was fixed back then.?

    Please let us know how it went.

    ?

    Thread Starter mariogroleau

    (@mariogroleau)

    Thank you very Much! I disabled ?ModSecurity and the problem disappear!

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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