404

  • Resolved laxsposure

    (@laxsposure)


    1 year, 4 months ago

    Everytime I try to edit anything with Elementor now it goes to a 404 page error. I have tried to get support with this previously, made a video of what is happening and still no help. Not sure why this happens but it would be nice if I got a response that didn’t seem to be pre-generated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    Givi

    Thread Starter laxsposure

    (@laxsposure)

    I have not been able to fix this issue as of yet, but I just wanted to add to this that this author has been a great source of support. We are working on fixing this issue as we speak. I know my original post came off a bit hostile and so I just want to make sure if anyone is thinking about buying this plugin that they not hesitate due to my post. I am very thankful to them for helping get this straightened out. I have no doubt it will get fixed no matter what happens they have worked hard to help me.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘404’ is closed to new replies.