• Resolved helvetica123

    (@helvetica123)


    hi, I couldn’t use this plugin.when I click edit profile or reset password button, it directs me to 404 page. How can I fix it?

    on the website, click sing-in or sign-up buttons on header-right corner.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @helvetica123,

    Thank you for writing in,

    It seems you have mixed up the Woocomerce and user registration, my account feature with the user registration. If you have registered the users from wooroccerce form then you can not edit the details using the user registration my account page because of the different fields.

    On your my account page we suggest you replace the user registration my account page shortcode [user_registration_my_account] then go to your dashboard >> user registration >> settings >> choose the same account page for your user registration plugin.

    This will fix the user registration plugins register issues. If you would like to centralize all users to the same account page including already registered users using a different plugin then you can use the profile connect addon feature. Please check this documentation link for more details https://docs.wpeverest.com/user-registration/docs/user-registration-profile-connect/

    Regards!

    Thread Starter helvetica123

    (@helvetica123)

    @shresthauzwal if I give my admin infos, can you do it to teach me?

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @helvetica123,

    Thank you for writing back,

    We do not recommend you share the admin info in the public forum, Could you please check this documentation once, https://docs.wpeverest.com/user-registration/docs/user-registration-woocommerce/ if this does not help you to fix your issues then, please visit our website, you will get live chat support.

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @helvetica123,

    For a week we did not get any response from your side so we are going to resolve this ticket. If you have anything then please create a new ticket we will get back to you as soon as possible.

    Regards!

Viewing 4 replies - 1 through 4 (of 4 total)
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