403 on auth callback url

  • Resolved tsam910

    (@tsam910)


    5 years, 10 months ago

    Hi,

    When I configure the email and click on the ‘Accept’ button, I get a 403 error.

    Here’s the error message
    —————
    Error. Page cannot be displayed. Please contact your service provider for more details. (26)
    The Web server is configured to not list the contents of this directory or you do not have enough permissions to access the resource
    —————

    The url is the same as the configure account page, which I can open, but it doesn’t open with the query params in the callback.

    I’m on PHP 7.0 and WordPress 5.0.2

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zoho Mail

    (@zmintegration)

    @tsam910

    While attempting redirection after successful authentication, we are not able to take you to the root directory as insufficient permissions are present for you to access it.

    To resolve this, please contact your website hosting provider.

    Regards,
    The Zoho Mail Team

    Thread Starter tsam910

    (@tsam910)

    For anyone else who might be facing this problem,

    The 403 was because of mod security on my server blocking any calls with a url in the query params. It worked after I disabled mod security.

    @tsam910 thank you for following up with this information. I was having the same problem and it ended up being a related issue of security restrictions being placed on our server.

Viewing 3 replies - 1 through 3 (of 3 total)
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