403 forbidden page when trying to add/edit/sort image in gallery

Remove all aposthopies from all image ‘Alt & Title Text’ fields in the gallery then save..

I kept getting a 403 forbidden page displayed when trying to edit or sort some specific nextgen galleries. It only happeded on a few specific galleries in ‘manage galleries’ but always the same ones.

I’m not sure If I should be posting this here as it is resolved as I type. It was a hard problem to resolve, but after lots of time spent on trying to find where the problem lay (not in file permissions and not a server problem), I could (and did) resolve it for all my galleries that gave me the 403 Forbidden page when clicking on sort gallery thumbnails, or trying to edit a thumbnail for those galleries.

403 forbidden – was caused by an apostrophe in the image ‘Alt & Title Text’ field for one or more images in the problem galleries I was trying to sort/edit the thumbnails for. Removing them enabled me to save the changes and then I could sort and apply further edits to those galleries. An older version of nextgen obviously allowed an apostrophe to be saved in the text field but not now – if you try to enter one in that field it will cause the same 403 forbidden message now but WILL NOT save the change..

You can recreate the error by inserting an apostrophe into a gallery/image ‘Alt & Title Text’ field and SAVE…
ERROR: ->
403 Forbidden, Access to this resource on the server is denied!

• This topic was modified 4 years, 8 months ago by anitaharris.
• This topic was modified 4 years, 8 months ago by anitaharris.
• This topic was modified 4 years, 8 months ago by anitaharris.