@prabhatdhakal1990 quick update that we’re still looking into this and think it has to do with a special configuration at the host. The control panel has gone through some changes and it doesn’t look like the configuration file is readily accessible.
I’ve contact their support as well, so hopefully we can find out what’s affecting the setup. While the issue still persists in my testing, feel free to update the plugin to the most recent version 1.2.0. I will keep this support thread open so we can keep each other updated. Thanks for your patience as we work on getting this resolved!