“403 FORBIDDEN” in Help Scout

Hello there, this plugin was working wonderfully for years and then just recently stopped working entirely. I messaged HelpScout and this is the reply I received:

Thanks for getting in touch about this. I went ahead and turned on
Debug Mode for your custom app for Easy Digital Downloads, and
received this response:

HTTP/1.1 403 FORBIDDEN
Date: Sat, 03 Dec 2022 18:38:08 GMT
Content-Type: text/html; charset=UTF-8
Transfer-Encoding: chunked
Connection: close
CF-Chl-Bypass: 1
Permissions-Policy:
accelerometer=(),autoplay=(),camera=(),clipboard-read=(),clipboard-write=(),fullscreen=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()
Referrer-Policy: same-origin
X-Frame-Options: SAMEORIGIN
Cache-Control: private, max-age=0, no-store, no-cache,
must-revalidate, post-check=0, pre-check=0
Expires: Thu, 01 Jan 1970 00:00:01 GMT
Server-Timing: cf-q-config;dur=6.9999987317715e-06
Report-To:
{"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v3?s=okEHkyx%2FbmG8%2BENMJWmUlD729T4FT6ZU%2FhFlhTI2ZrtplSztoj2oeKyQpqDaY578s9B64ug%2BJEcS%2B6YnUIK91Dtlpu4qEsIAGoMW6cv%2BAhZeXDabpaJZCEVgWqONwa81LtqH"}],"group":"cf-nel","max_age":604800}
NEL: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
Strict-Transport-Security: max-age=15552000; preload
X-Content-Type-Options: nosniff
Server: cloudflare
CF-RAY: 773e6ae6b9f15b64-IAD
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400

This tells me that there's an issue outside of Help Scout and it isn't
something we can resolve. Since this is a custom app that isn't made
or supported by us, you'll need to tap developers on your team for
further troubleshooting. I'm hopeful the response header I shared with
you above can lead you to a solution on your end. ????

Here is a screenshot of what I am seeing in HelpScout: https://www.screencast.com/t/43OYQ6uSc

I have the latest version of all plugins and WP

I appreciate any help you can offer.

Thanks!

Stephen