403 Forbidden error when access to email seetting

ok, I do it, but the problem still

@morekeys

Refresh the page with permissions plugin shortcode to see if it will find the template folders now.

UM folder permissions 2.2.0
WP Standard permissions:
Folder permission not less than 0755 octal
File permission not less than 0644 octal
get_template
hello-elementor
get_stylesheet
hello-elementor
get_theme_root
ABSPATH/wp-content/themes
get_stylesheet_directory
ABSPATH/wp-content/themes/hello-elementor
Themes
hello-elementor
Hello Elementor
2.7.1
twentytwenty
Twenty Twenty
2.1
twentytwentyone
Twenty Twenty-One
1.7
twentytwentythree
Twenty Twenty-Three
1.0
twentytwentytwo
Twenty Twenty-Two
1.3
NOTICE: Try to create a child theme by using the
Child Theme Configurator plugin.
Child-theme active
no
UM active
yes version 2.5.4
UM update installed
2023-03-28 08:01:17
Code Snippets plugin active
no
Multi site
no
WP Version
6.1.1
PHP Version
8.0.28
PHP built on OS
Linux
PHP server API
litespeed
Web Server
LiteSpeed
WP Frontend Memory Limit
40M
WP Backend Memory Limit
1024M
PHP Memory Limit
1024M
Memory Limit allows raising
yes
ABSPATH character length
27
Active theme's functions.php
Last update
2023-03-28 08:30:53
File size
5Kb
add_action
5
add_filter
1
remove_action
0
remove_filter
0
do_action
0
apply_filters
8
add_shortcode
0
function
8
Deprecated: UM 2.5.0 and removed since UM 2.7.0
UM()->query()->get_users_by_status
0
UM()->user()->get_pending_users_count
0
UM()->user()->remove_cached_queue
0
.../themes/hello-elementor
Folder
Permission
0755
Updated
2023-03-29 10:02:05
UID
1241
GID
1245
Total of 18 files in this folder with these permissions
0644
18
.../themes/hello-elementor/ultimate-member
Folder
Permission
0755
Updated
2023-03-29 07:41:25
UID
1241
GID
1245
No templates found
.../themes/hello-elementor/ultimate-member/email
Folder
Permission
0755
Updated
2023-03-29 09:06:17
UID
1241
GID
1245
No templates found
.../plugins/ultimate-member/templates/email
Folder
Permission
0755
Updated
2023-03-28 08:01:17
UID
1241
GID
1245
13 Templates
UM
changedaccount_email.php
0644
2023-03-28 08:01:17
UM
checkmail_email.php
0644
2023-03-28 08:01:17
UM
inactive_email.php
0644
2023-03-28 08:01:17
UM
notification_new_user.php
0644
2023-03-28 08:01:17
UM
resetpw_email.php
0644
2023-03-28 08:01:17
UM
changedpw_email.php
0644
2023-03-28 08:01:17
UM
welcome_email.php
0644
2023-03-28 08:01:17
UM
rejected_email.php
0644
2023-03-28 08:01:17
UM
deletion_email.php
0644
2023-03-28 08:01:17
UM
pending_email.php
0644
2023-03-28 08:01:17
UM
notification_deletion.php
0644
2023-03-28 08:01:17
UM
approved_email.php
0644
2023-03-28 08:01:17
UM
notification_review.php
0644
2023-03-28 08:01:17
.../themes/hello-elementor/ultimate-member/templates
Folder not found
.../themes/hello-elementor/ultimate-member/profile
Folder not found
.../uploads
WARNING: .htacces filesize 338 bytes updated 2023-03-22 05:33:15
Folder
Permission
0755
Updated
2023-03-29 08:09:31
UID
1241
GID
1245
Total of 9 files in this folder with these permissions
0644
9
.../uploads/ultimatemember
Folder
Permission
0755
Updated
2023-03-29 09:19:26
UID
1241
GID
1245
No templates found
.../uploads/ultimatemember/temp
Folder
Permission
0755
Updated
2023-03-28 08:01:28
UID
1241
GID
1245
No templates found
.../uploads/ultimatemember/1
Folder not found

@morekeys

Now your UM template folders are found and also the permissions are OK.

You must ask your web hosting support for their support to find out why UM can’t save the template files.

thank you for your time

Hi @morekeys

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards