403 Forbidden error – create new account Modal

  • Resolved tonella

    (@tonella)


    3 years, 11 months ago

    Hi, I have a website where one course is free. When the students register on the “register” url, everything works perfectly. But when yo want to register from the modal that appears after you clicked on “Register now” I get a 403 forbidden.

    Can you help me solve this? Thank you!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello there,

    I can see that the registered URL on the modal box is different. It’s should be like that: https://prnt.sc/118qdsi

    Please go to wp-content/plugins/tutor/templates/global/login.php file at line number 105 to 113. Check that the code is the same like this image: https://prnt.sc/118qdsi

    Kind Regards.

    Thread Starter tonella

    (@tonella)

    Hi Shibbir!
    I’ve checked and the code is exactly the same you sent. I’ve started deactivating plugins, and it turned out the IThemes security plugin affected the register page. As a recommendation, it would be great that both plugins will be used for securing the site! ??

    I really appreciate your answer!

    Hello @tonella

    Can you contact with IThemes support team that why it’s affected the tutor registration system?

    Kind Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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