403 Forbidden Error

  • Resolved aveedev

    (@aveedev)


    3 years, 9 months ago

    Hello! I am consistenly having an issue with cleantalk throwing a 403 Forbidden error. Do you have any solution on how to fix this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @aveedev.

    Please, re-activate the plugin:
    ? WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate again

    Did it help?

    Thread Starter aveedev

    (@aveedev)

    I just reactivated. Will let you know if I get another down notification for my site. Did you troubleshoot anything on your end?

    Plugin Support SergeM

    (@serge00)

    Okay, let us know if the issue persists.
    And no, when the plugin is reactivated, it initiates new routes to the CleanTalk Cloud.
    Thank you.

    Thread Starter aveedev

    (@aveedev)

    Hello,

    I just got another down notification.

    Thanks!

    Plugin Support katereji

    (@katereji)

    Hello.
    1. Could you clarify what do you mean by the words “down notification”?
    2. Please, send us your PHP logs.
    If you prefer, you can contact us via our ticket system: https://cleantalk.org/my/support/open.

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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