403 forbidden displays, when ADD NEW PLUGIN is clicked.

  • Please, I am in need of assistance on how to resolve a persistent issue I am having on a site. Whenever I click ADD NEW PLUGIN on the dashboard, the 403 Forbidden screen displays. It occurred previously, but stopped. It just started again, and its really frustrating as I haven’t experienced such before.

    Any assistance would be much appreciated.

    • This topic was modified 1 year, 11 months ago by afuz2020.

    The page I need help with: [log in to see the link]

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  • Hi @afuz2020 The 403 error is usually due to improper folder and file permissions. Usually they should be 644 for files and 755 for folders. In some instances you might need 664 and 775 if the user WP runs as is not the file/folder owner. Another common cause for 403 errors is the request runs afoul of mod_security running on the server. Your host would likely need to fix mod_security issues for you.

    Please let me know if this help.

    Thread Starter afuz2020

    (@afuz2020)

    Thank you for your response. I will look at it using your advise. Much appreciated.

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