• Hello

    I’m testing the plugin and I get an error message:
    403 – Forbidden
    Access to this page is forbidden.

    The url looks like this:

    https://mydomain/wp-content/plugins/eu-tyre-label-shortcode/php/get-eu-tyre-label.php?fuel=A&grip=G&noise=2&db=99&size=200

    Should I do something or just contact hosting support?
    It looks a permission denial.

    Many thanks

    Regards,
    Jairo

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Jairo Ochoa

    (@jairoochoa)

    Fixed!
    The reason was an option from SG Security plugin.
    Lock and Protect System Folders

    Regards

    I also have this error

    When I try to edit any form, or perform any WP admin function I get the following error:

    Forbidden
    You don’t have permission to access this resource.

    What I have tried and did not work:

    – Deactivating all other plugins – via rename of folder and via change of options_value to a:0:{}

    When plugins were deactivated using both recommended ways above, the site broke (code visible on all pages) but still cannot access WP admin pages

    – Deleting .htaccess file in root (It’s immediately recreated)

    – Checking file rights in /wp-content/plugins/

    @jairoochoa how did you fix the plugin if you cannot open the admin page? Thx

    Thread Starter Jairo Ochoa

    (@jairoochoa)

    @roskib

    The reason was an option from SG Security plugin.
    Lock and Protect System Folders

    SG Security is a plugin for SiteGround hosting.
    I just have to disable this option: “Lock and Protect System Folders”.

    Thanks for the reply. I am still unsure how you managed to fix the error but it seems you were not getting the 403 error on the back end.

    I cannot get to the admin pages i.e. if I click the manage plugins link in WP admin area I get the 403 Forbidden error, so I cannot disable any plugin options as I cannot get to the plugin management page.

    It seems our site is really broken on the WP side and nobody really knows how to fix this issue. I may have to restore the site but I don’t know which update caused this, so hard to know how far back I have to go.

    I am glad you managed to resolve your issue.

    Thread Starter Jairo Ochoa

    (@jairoochoa)

    @roskib we got the 403 when opening the label on the frontend.

    If you get the error inside Admin pages, try to uninstall plugin and then reinstall it.
    Also you can do a CHMOD of files in your WP installation.

    find -type d -exec chmod 755 {} \;
    find -type f -exec chmod 644 {} \;

    If you do not know how to do it you can ask your hosting provider to restore files permissions.

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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