• Resolved code3creative

    (@igniswebdesign)


    I was editing a site using this plugin with Elementor Pro and as I was messing with margins, the page suddenly showed a server error and then when I refreshed, it said there was a 403 Forbidden error. I am calling my web host now, have you heard of this happening before? I didn’t have any issues with Elementor until I installed the Header/Footer plugin.

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  • Plugin Author Nikhil Chavan

    (@nikschavan)

    Hello @igniswebdesign,

    No this has not been reported before by anyone else either.

    Do you have any security plugins on your site that must be blocking the requests after some request size is reached.

    Do you have any rules in .htaccess that must be blocking the requests?

    You will get more information regarding this in server logs on why a 403 response was sent.

    Thread Starter code3creative

    (@igniswebdesign)

    It’s back up after calling the host and they worked magic. Still waiting for a call back explaining what happened. I don’t have any security plugins installed. What’s even more wierd is that another site that I manage went down the exact same time with a 403 Forbidden error. It came back online the same time this site I was working on came back up…

    Plugin Author Nikhil Chavan

    (@nikschavan)

    Hello @igniswebdesign,

    Let me know if something from host was the problem? As like I mentioned earlier, This has not been reported by any other users and 403 does not seem to be coming due to this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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