403 errors in Analytics

  • Resolved mborin

    (@mborin)


    4 years, 9 months ago

    I am not able to view any Analytics. Page just loads forever. In the browser console there are a ton of same errors. Here is just a small excerpt:

    setTimeout (async)
    E @ index.min.js:2
    updateTimer @ index.min.js:2
    (anonymous) @ index.min.js:2
    s @ index.min.js:2
    (anonymous) @ index.min.js:2
    forEach.e.<computed> @ index.min.js:2
    n @ index.min.js:2
    i @ index.min.js:2
    Show 28 more frames
    api-fetch.min.js:2 GET /wp-json/wc-analytics/reports/revenue/stats?after=2020-06-01T00%3A00%3A00&before=2020-06-15T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=gross_sales&fields%5B2%5D=total_sales&fields%5B3%5D=refunds&fields%5B4%5D=coupons&fields%5B5%5D=taxes&fields%5B6%5D=shipping&fields%5B7%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user 403

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  • Hi there! This is most likely due to a bug that was recently fixed, where WC Admin file names were being created in such a way that they conflicted with file name limitations for many hosting environments. There is a fix for this that was released in the stand-alone WooCommerce Admin plugin in version 1.2.4. Please install that if you haven’t already, or update it if you have. The change should be going out with the next WooCommerce Core release as well, but use the stand-alone plugin for an immediate fix.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Viewing 2 replies - 1 through 2 (of 2 total)
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