403 () error with Ajax

  • Resolved jojojijijojo

    (@jojojijijojo)


    5 years, 4 months ago

    Hi,

    Im using popup builder plugin which uses ajax to submit subscription form.

    An 403 error is thrown every time a user tries to subscribe on the popup form with the following error “Failed to load resource: the server responded with a status of 403 () /wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 403 ()”

    This goes away if W3 plugin is disabled, so its a caching issue.

    How do I exclude a plugin and solve this issue?
    Thanks.

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter jojojijijojo

    (@jojojijijojo)

    Seems like I solved the problem by uninstalling w3 cache and re-installed it again with all settings off except cloudflare and page cache, this seems to be working now.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @jojojijijojo

    Glad to know you managed to solve the issue. Is minify enabled via Cloudflare?

    Sharen McArthur

    (@sharenmcarthurgmailcom)

    BlueHost has told me I am having a plugin compatibility issue with W3 Total Cache, or W3 Total Cache’s default expiration time needs to be changed because my desktop website keeps getting 403 errors.

    I don’t have CloudFlare. Your response says to uninstall w3 cache and re-install it with all of the settings off except, for me, page cache, because I don’t have CloudFlare. So I never re-install any of the other settings? Only keep page cache setting and no other settings?

    Also, I don’t know what the default expiration time should be. Can you tell me?

Viewing 3 replies - 16 through 18 (of 18 total)
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