403 Error – Can't access dashboard or site

  • I’ve read several posts related to difficulties logging in after the 3.6 update and creating the multi-site feature, but nothing has helped thus far.

    I have updated from 3.5.2 to 3.6 and followed the steps to create a multisite. Now, I cannot login to my dashboard nor is my website active.
    When going to the domain (www.civicdance.com) I receive a message that states:
    “Forbidden
    You don’t have permission to access / on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.”

    Can anyone help please?
    Thanks.

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  • Earlier today, while adding IP addresses to the blocked host list [they were from China, 404 folk] in Better WP Security, the last save resulted in me being totally locked out of my site, which is New Dispensation Websites [https://newdispweb.com]. I had already updated the SW to 3.6, so I don’t think it had anything to do with that. I couldn’t log out after it happened. ALSO – I’ve been getting a lot of China, Ukraine, and even Philly hack-type folk getting 404s. Some days, the list is almost 20 unique IP addresses. What I started doing is to go back and block them. All of my pages are good, the only way someone would get a 404 is by doing something they shouldn’t be, like trying to find a way in. I will say this – Better WP Security works.

    Anyway, this is the error page msg. that I get, even when trying to just view the site:

    Forbidden
    You don’t have permission to access / on this server.
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at newdispweb.com Port 80

    PLEASE HELP.

    08/23/13 – One wk. or so later, it’s locked me out again. This happened early this morning, and I was not doing the same thing this time. I had set my ‘out’ time, or the time to not be logged in, from overnight until about 7:15 am. This morning, I tried to log in before 7:16 am, and it locked me out and hasn’t reopened yet. I went to GoDaddy, where I can access my directories, and deleted BWPS completely, thinkging that would help; no, it didn’t. Next, I ‘updated’ WP to 3.6 through GoDaddy, even tho I’d done it when it first came out on the WP side. Thought THIS might help my login; it didn’t, either. Now what?

    My site is: https://newdispweb.com.

Viewing 2 replies - 1 through 2 (of 2 total)
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