Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author smackcoders

    (@smackcoders)

    Hi,

    This looks like an odd issue, need more details to fix the issue. Kindly create ticket in our helpdesk. Our support team will respond to your ticket and fix the issue as soon as possible.

    AngusMcKinnon

    (@angusmckinnon)

    I just downloaded the plugin today and same error for me. Happens when you click next from the data import configuration: admin.php?page=wp-ultimate-csv-importer/index.php&__module=post&step=importoptions

    Plugin Author smackcoders

    (@smackcoders)

    Hi,

    Kindly enable the debug mode in wp ultimate csv importer plugin by following the steps.
    Edit wp-content/plugins/wp-ultimate-csv-importer/index.php and in line no 47 you can see
    ini_set(‘display_errors’, ‘Off’);
    Now to enable error just change the code and save it as
    ini_set(‘display_errors’, ‘On’);
    Now you can see all error messages.

    Also using developer tool like firebug, you can get error that are displayed in console.

    Post these errors, this will help us to fix the issue.

    gal_op

    (@gal_op)

    I get the same 403 error:
    ….wp-admin/admin.php?page=wp-ultimate-csv-importer/index.php&__module=custompost&step=importoptions

    I am working on a temporary url : https://111.222.333.444/~sitename

    I have enabled ini_set(‘display_errors’, ‘On’); but I dont see errors on the console.

    Do you have any idea what can be the reason?

    Plugin Author smackcoders

    (@smackcoders)

    This issue may caused because of the mod security module has been enabled in your environment. Kindly add these two details in htaccess file to fix the issue.
    SecFilterEngine Off
    SecFilterScanPOST Off

    AngusMcKinnon

    (@angusmckinnon)

    I disabled all my plugins except for importer and advanced custom fields and it then worked. Will add the above next time I need to run the import. Great script though.

    gal_op

    (@gal_op)

    Thanks smackcoders

    This fixed the issue:

    This issue may caused because of the mod security module has been enabled in your environment. Kindly add these two details in htaccess file to fix the issue.
    SecFilterEngine Off
    SecFilterScanPOST Off

    Plugin Author smackcoders

    (@smackcoders)

    Thanks for update. This thread is closed for further discussions.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘403 ERROR’ is closed to new replies.