403 after updating user

Hi @jexley!

Have you tried refreshing the permalinks after making the updates to this user?

If not, you can head over to your dashboard, and under “Settings > permalink” settings, just resave your current structure. There is no need to make any changes there. Just resave that and see if it produces a different result.

If not, please respond back with your sites’ status report found under “WooCommerce > Status” page.

Cheers!

Yep, happened again, so here’s Status Report:

### WordPress Environment ###

WordPress address (URL): https://perthgelballers.com
Site address (URL): https://perthgelballers.com
WC Version: 4.7.0
REST API Version: ? 4.7.0
WC Blocks Version: ? 3.6.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.3
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.24
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.26-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.0
WC Database Prefix: wppgbg_
Total Database Size: 60.19MB
Database Data Size: 52.68MB
Database Index Size: 7.51MB
wppgbg_woocommerce_sessions: Data: 8.65MB + Index: 0.48MB + Engine MyISAM
wppgbg_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_order_items: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wppgbg_woocommerce_order_itemmeta: Data: 0.38MB + Index: 0.19MB + Engine MyISAM
wppgbg_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_actionscheduler_actions: Data: 0.81MB + Index: 0.31MB + Engine MyISAM
wppgbg_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_actionscheduler_logs: Data: 0.52MB + Index: 0.39MB + Engine MyISAM
wppgbg_alert_notice_boxes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_activity: Data: 0.26MB + Index: 0.12MB + Engine MyISAM
wppgbg_bp_activity_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wppgbg_bp_friends: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_groups_groupmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_groups_members: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_invitations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_messages_messages: Data: 0.19MB + Index: 0.03MB + Engine MyISAM
wppgbg_bp_messages_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_messages_notices: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_messages_recipients: Data: 0.03MB + Index: 0.08MB + Engine MyISAM
wppgbg_bp_notifications: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
wppgbg_bp_notifications_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_user_blogs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_user_blogs_blogmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_bp_xprofile_data: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wppgbg_bp_xprofile_fields: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
wppgbg_bp_xprofile_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_bp_xprofile_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_comments: Data: 0.14MB + Index: 0.08MB + Engine MyISAM
wppgbg_em_bookings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_em_events: Data: 0.22MB + Index: 0.07MB + Engine MyISAM
wppgbg_em_locations: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wppgbg_em_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_em_tickets: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wppgbg_em_tickets_bookings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_groups_capability: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_groups_group: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_groups_group_capability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_groups_user_capability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_groups_user_group: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wppgbg_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailchimp_carts: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
wppgbg_mailchimp_jobs: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_newsletters: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_newsletter_templates: Data: 1.18MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_scheduled_tasks: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wppgbg_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_segments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_settings: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_subscribers: Data: 0.05MB + Index: 0.08MB + Engine MyISAM
wppgbg_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wppgbg_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_mo_campaign_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_mo_campaign_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_mo_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_mo_email_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_mo_email_campaigns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_mo_optin_campaignmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_mo_optin_campaigns: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_news_announcement: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_nextend2_image_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_nextend2_section_storage: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
wppgbg_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_nextend2_smartslider3_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wppgbg_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_nextend2_smartslider3_slides: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wppgbg_options: Data: 18.83MB + Index: 0.34MB + Engine MyISAM
wppgbg_postmeta: Data: 8.29MB + Index: 1.43MB + Engine MyISAM
wppgbg_posts: Data: 6.60MB + Index: 0.46MB + Engine MyISAM
wppgbg_prli_clicks: Data: 0.02MB + Index: 0.19MB + Engine InnoDB
wppgbg_prli_links: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wppgbg_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_promag_abums: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_customtabs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_fields: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_friends: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_group_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_mailchimp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_msg_conversation: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_promag_msg_threads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_notification: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_paypal_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_photos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_profilelabels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_sections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_status_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_user_albums: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_user_photos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_promag_user_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_rm_fields: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_forms: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_front_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_login: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_login_log: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
wppgbg_rm_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_paypal_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_paypal_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_sent_mails: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_stats: Data: 0.23MB + Index: 0.01MB + Engine MyISAM
wppgbg_rm_submissions: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_submission_fields: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wppgbg_rm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_rm_task_exe_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_signups: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
wppgbg_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_swpm_membership_meta_tbl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_swpm_membership_tbl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_swpm_members_tbl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_swpm_payments_tbl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wppgbg_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wppgbg_term_relationships: Data: 0.04MB + Index: 0.10MB + Engine MyISAM
wppgbg_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wppgbg_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_usermeta: Data: 1.66MB + Index: 1.11MB + Engine MyISAM
wppgbg_users: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
wppgbg_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_vtprd_transient_cart_data: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wppgbg_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wc_customer_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wppgbg_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wc_order_product_lookup: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
wppgbg_wc_order_stats: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wppgbg_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wc_product_meta_lookup: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wppgbg_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wdi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wdi_themes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wppgbg_wfconfig: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wppgbg_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wppgbg_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wppgbg_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wppgbg_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wppgbg_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wppgbg_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wppgbg_wpforms_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wppgbg_WP_SEO_404_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_WP_SEO_Cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_WP_SEO_Redirection: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_WP_SEO_Redirection_LOG: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wppgbg_yoast_indexable: Data: 1.90MB + Index: 0.29MB + Engine MyISAM
wppgbg_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wppgbg_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wppgbg_yoast_seo_links: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wppgbg_yoast_seo_meta: Data: 0.03MB + Index: 0.04MB + Engine MyISAM

### Post Type Counts ###

anb: 1
anb_locations: 1
attachment: 1625
bp-email: 15
condition_group: 1
custom_css: 1
customize_changeset: 60
cwginstocknotifier: 57
em_booking: 1
em_event: 1
envira: 27
event: 271
event-recurring: 13
forum: 10
ig_campaign: 1
ig_message: 4
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
location: 4
mailpoet_page: 1
nav_menu_item: 51
notices: 1
oembed_cache: 3
page: 81
pg_groupwalls: 1
post: 46
pretty-link: 4
product: 150
product_variation: 31
reply: 47
restriction: 3
revision: 737
shop_coupon: 8
shop_order: 361
shop_order_refund: 11
sliders: 1
slides: 2
topic: 24
um_directory: 1
um_form: 3
wdi_instagram: 1
woo_discount: 3
woo_discount_cart: 1
wpcf7_contact_form: 1
wpforms: 2
wphash_ntf_bar: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (35) ###

Archive Title by WebMan: by WebMan Design
Oliver Juhas – 1.0.0

Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.9 – Installed version not tested with active version of WooCommerce 4.7.0
bbp style pack: by Robin Wilson – 4.6.9
bbPress: by The bbPress Contributors – 2.6.6
Classic Editor: by WordPress Contributors – 1.6
RegistrationMagic: by Registrationmagic – 4.6.2.3
Events Manager: by Marcus Sykes – 5.9.8.1
Export emails: by Joe's Web Tools – 1.3.1
Export WooCommerce customer list: by PI Websolution – 1.7.3 – Installed version not tested with active version of WooCommerce 4.7.0
Groups WooCommerce: by itthinx – 1.18.0 – Installed version not tested with active version of WooCommerce 4.7.0
Groups: by itthinx – 2.11.1
HashBar - WordPress Notification Bar: by HT Plugins – 1.1.4
Hide WooCommerce Categories On Shop Page: by Matix Web Designers – 1.1.0 – Installed version not tested with active version of WooCommerce 4.7.0
Image Upload for BBPress: by Potent Plugins – 1.1.16
Jetpack by WordPress.com: by Automattic – 9.1
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.7.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
More Visibility Rules: by Layered – 0.4
Payment Gateways per Products for WooCommerce: by WPWhale – 1.3 – Installed version not tested with active version of WooCommerce 4.7.0
Product Prices by User Roles for WooCommerce Pro: by Tyche Softwares – 1.3.3 – Installed version not tested with active version of WooCommerce 4.7.0
ProfileGrid bbPress: by profilegrid – 1.7
Profilegrid Custom Profile Tabs: by profilegrid – 1.6
ProfileGrid User Display Name: by profilegrid – 1.5
ProfileGrid Group Wall: by profilegrid – 1.9
Profilegrid Mailchimp: by profilegrid – 1.8
ProfileGrid Login Logout Menu: by profilegrid – 1.2
Profilegrid Multi Group Managers: by profilegrid – 1.2
ProfileGrid Profile Labels: by profilegrid – 1.3
ProfileGrid User Photos: by profilegrid – 1.0
ProfileGrid Custom Profile Slugs: by profilegrid – 1.5
Profilegrid Woocommerce Wishlist: by profilegrid – 1.3 – Installed version not tested with active version of WooCommerce 4.7.0
Profilegrid Woocommerce: by profilegrid – 2.0 – Installed version not tested with active version of WooCommerce 4.7.0
ProfileGrid: by profilegrid – 4.1.8
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.24 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce: by Automattic – 4.7.0

### Inactive Plugins (14) ###

Akismet Anti-Spam: by Automattic – 4.1.7
Anti-Spam by CleanTalk: by СleanTalk <[email protected]> – 5.148
Async JavaScript: by Frank Goossens (futtta) – 2.20.03.01
Contact Form 7: by Takayuki Miyoshi – 5.3
Contact Form 7 Image Captcha: by KC Computing – 3.2.1
GD bbPress Attachments: by Milan Petrovic – 4.1
If Menu - Visibility control for menu items: by Layered – 0.16.1
Social Feed Gallery: by QuadLayers – 3.0.4
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
User Blocker: by Solwin Infotech – 1.5.2
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0 – Installed version not tested with active version of WooCommerce 4.7.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.4

WP Email Users: by techspawn1 – 1.6.9
WPForms Lite: by WPForms – 1.6.3.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #20 - /shop/
Cart: #21 - /shop/cart/
Checkout: #22 - /shop/checkout/
My account: #23 - /shop/my-account/
Terms and conditions: #287 - /about-pgbg/terms-and-conditions/

### Theme ###

Name: Shop Isle
Version: 1.1.62
Author URL: https://themeisle.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 2,640
Oldest: 2020-10-20 08:31:12 +0000
Newest: 2020-11-12 08:27:27 +0000

Failed: 1
Oldest: –
Newest: –

Pending: 3
Oldest: 2020-11-12 08:47:50 +0000
Newest: 2020-11-13 00:09:45 +0000

Hi @jexley. Sorry we missed your last response. It looks like you have several plugins that affect users. I know you said that your site is too busy to disable plugins. In that case, I would suggest using Health Check for troubleshooting to see if you can edit the profile when other plugins are installed. Also, was the profile created with the help for an extension? That may provide some idea of where to start with troubleshooting.

Yep, I’ve installed and used that plugin as well.

Funny Story: The issue was only happening with one user, then it happened with another. The first one’s surname was “O’brien” and the 2nd was “O’leary”.

It was the apostrophe in their names. For whatever reason, WordPress User Interface doesn’t do an “escape” on the character in their name.

Anyway, fixed. Watch out for those Irish names folks!

Hey @jexley

How did you fix the issue as I also have the same issue with apostrophes not escaped.

Let us know

BTW – I noticed that this only occurred in the WordPress user field such as surname not the Woocommerce fields

Nup, for me it was their last name not their username.

Solution was to just delete the apostrophe. So they’re not as Irish any more but at least they can use the site.