403/404 Errors

  • Resolved devitaliza

    (@devitaliza)


    2 years, 4 months ago

    Hi,

    I’m having some issues with CAOS. I’ve been trying to set it up with Stealth Mode, but I keep getting a 403 error on the script. I checked file permissions (which appear to be the most common issue to cause a 403), and they seem to be in order.

    I then disabled Stealth Mode and found that instead of a 403, I get a 404 error. I contacted my host, and they said file permissions don’t seem to be the issue here.

    Any idea what’s causing these issues? Any help would be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Hi!

    There’s a couple of things you might want to try:

    First, change CAOS’ cache directory to anything without ‘analytics’ init, e.g. /cache/caos/, /uploads/caos/ or just /caos/.

    The phrase ‘analytics’ will set off Ad Blockers and Stealth Mode won’t stand a chance ??

    Then, make sure that PHP file execution is allowed from within the cache directory you just picked. E.g. some hosting providers don’t allow PHP file execution within the /uploads/ directory, so if that’s the case, make sure CAOS’ cache directory is located outside the /uploads/ directory.

    If all those things are done, make sure you flushed all caches your site might be using (also server level, e.g. Varnish, Redis, etc!)

    Looking forward to your findings!

    Thread Starter devitaliza

    (@devitaliza)

    Hi Daan,

    Thanks for your suggestions! I moved the script to the /caos/ folder, and checked that PHP file execution is allowed in that folder with my host. However, I still get a 403 error for the script when I visit my website.

    Is there anything else it could be?

    Thread Starter devitaliza

    (@devitaliza)

    Aha!

    You were right. It definitely was the PHP file execution being limited. I allowed PHP access to all files, and it worked. I’ll get back to my host and check why they said it wasn’t an issue.

    Thank you so much!

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    No problem! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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