400 Error on wp-admin/admin-ajax.php

  • I have set up this plugin on a development site, using the default theme and all other plugins disabled. SSL is configured correctly, and the domain is authorised on my 3CX server.

    The plugin loads with the chat icon disabled, and returns a 400 error on the request to admin-ajax.php initiated by callus.js. Or alternatively, just times out when trying to initialise the chat plugin.

    What is it that I am missing? I have tried all the troubleshooting recommended in other threads with no result.

    • This topic was modified 4 years, 6 months ago by BobbijoPMH.

    The page I need help with: [log in to see the link]

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  • Plugin Support wpdev3cx

    (@wpdev3cx)

    Hi @bobbijopmh ,
    we have check your website and it seems like you have miss-configured the 3CX Click2Talk url. Please follow the steps below to configure your plugin Installation.
    1) Login to your 3CX pbx.
    2) Open from the menu the Extensions.
    3) Select the desired extension.
    4) Open the tab Click2Talk/Click2Meet
    5) Copy the link in the right of the label “Your Click2Talk is”
    6) Login to your WordPress admin
    7) Go to the Live Chat settings
    8) Open the Advanced features tab
    9) Paste the link into the field 3CX Click2Talk url.
    10) Save settings.

Viewing 1 replies (of 1 total)
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