4 decimal in the schema markup
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I’m configuring Google Merchant Center with the source as “Web site crawling”.
In some products there’s an error on prices, for example: for a price of 9,60€ GMC get 96.000,00€.
I have investigated the code of the products and detect that in some cases it show 4 decimals in the schema markup and some 2, and when it show 4, GMC get the wrong price.
The one that show the 4 decimals in the product editor have the price with only two decimals.
In Woocommerce I have this configuration:
- Thousands separator “.”
- Decimal separator “,”
- number of decimal places “2”
Here some screenshots:
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Hello @kimso,
Thank you for reaching out!
Are you using the official Google Ads and listings extension?
Could you also attach a copy of your site’s System Status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/Look forward to hearing back from you.
Hello @babylon1999,
No, I don’t use de Google Ads and listings extension.
I haven’t created any feed in Google Merchant Center, it is configured with the source as “Web site crawling”.
Here’s the system report:
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Hi @kimso
Thanks for your confirmation that you are not using the Google Listings and Ads extension and I can confirm it thru your site’s SSR as well.
I haven’t created any feed in Google Merchant Center, it is configured with the source as “Web site crawling”.
Can you please provide further information as to how this works for us to point you in the right direction?
Hi @xue28 I don’t have more info about this, It’s an option of GMC, I think that google get the url and crawls all product urls to generate the feed. I suppose it takes the data from the schema markup, and it freaks out with prices with 4 decimals as I commented on the first post.
Hi there,
Thank you for the explanation. The data which appears in the
application/ld+json
element should be pulling all the information in accordance with the settings in your store’s general settings. However, like a lot of data in WooCommerce, it can be manipulated by plugins as it is loaded.We’ll need to establish if this is the case on your store. It would be great if you could do this on a staging site, as it means you can do it without disrupting regular customers.
First: is it consistent. Does the price of specific items always show in 4 decimal places, while the price of other specific items do not? Can you see a pattern – all variations, all on sale, all out-of-stock – something like that?
The best way to determine if the issue is being caused by a theme or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce . Then test to see if the issue is resolved. Are those consistent prices on the site that you discovered in the first step still displaying incorrectly?
To figure out which plugin is causing the problem – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Tools to help you troubleshoot:
Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link:
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.Let us know how this goes, and we’ll be able to take the next step in the troubleshooting process.
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